Customer Support

Learn about the best customer support softwares, comparison guides, versus articles, and customer support tips for small businesses.

Ruby Review: Features, Pricing, & Alternatives

Do your business phone lines and live chat get flooded with spam and soliciting calls? Then, start using virtual receptionist software for screening and routing ...

Jessica Pereira

Pure Chat Review: Features, Pricing, & Alternatives

Pure Chat is a live chat platform that engages leads directly and answers website visitors’ questions in real-time. It enables users to communicate information with ...

Beatrice Manuel

JivoChat Review: Features, Pricing, & Alternatives

Are you seeking a software solution that enhances your business’s customer service? JivoChat is designed to streamline business communication with its robust live chat capabilities. ...

Lucinda Honeycutt

ProProfs Chat Review: Features, Pricing, & Alternatives

ProProfs Chat is a comprehensive communication solution designed to streamline customer support and engagement. In 2024, it stands as a pivotal tool for businesses seeking ...

Beatrice Manuel

TeamSupport Review: Features, Pricing, & Alternatives

TeamSupport is an efficient live chat solution best suited for businesses aiming to boost customer engagement and conversion rates. While it may fall short in ...

Lucinda Honeycutt

Gorgias Review: Features, Pricing, & Alternatives

Gorgias, a leading help desk platform, aims to transform your customer service experience. Are you curious about its features and pricing? Wondering if it’s the ...

Lucinda Honeycutt

Chatra Review: Features, Pricing, & Alternatives

Chatra by Brevo is a chatbot widget with live chat, proactive, and canned responses. It can be used for in-house communications with individuals or teams ...

Lucinda Honeycutt

Freshchat Review: Features, Pricing, & Alternatives

Looking for an in-depth Freshchat review to help streamline your customer interactions? Wondering if it’s the right tool to boost customer satisfaction and engagement? We’ve ...

Lucinda Honeycutt

Chatlio Review: Features, Pricing, & Alternatives

Chatlio is a potent software tool designed to streamline the process of live website chat directly from Slack. While it boasts impressive integration and user-friendly ...

Lucinda Honeycutt

Chaport Review: Features, Pricing, & Alternatives

Chaport is a chatbot builder that offers live chat, proactive, and canned responses. Your team can collaborate and respond across all channels from Chaport’s dashboard. ...

Lucinda Honeycutt

Help Scout Review: Features, Pricing, & Alternatives

Help Scout is a customer support platform built around a suite of tools designed for customer communications. Key features include a shared inbox, knowledge base, ...

Lucinda Honeycutt

Re:amaze Review: Features, Pricing, & Alternatives

Multi-channel inbox and video chat are Re:amaze selling points to Shopify stores looking for a chatbot. However, detailed reporting and automation are its Achilles’ heel. ...

Jessica Pereira