Customer Support

Chatfuel is a platform that enables users to create chatbots for Facebook Messenger, Instagram, and WhatsApp. Although it lets users create interactive experiences, Chatfuel comes ...

Landbot is a no-code platform that allows you to create AI-powered chatbots and conversational experiences. But it comes with some drawbacks you should know about. ...

HelpCrunch is a customer communication platform that integrates live chat, email marketing, and help desk features into one solution. But, there are a couple of ...

Manychat lets businesses build engaging chatbots for Facebook Messenger, Instagram, and WhatsApp, without needing code. But like any other software, Manychat comes with its limitations. ...

Forethought is a customer support platform that uses generative AI to help companies increase their help desk efficiency, and ultimately, cut costs. But it needs ...

In the rapidly advancing digital world, communication tools like Front have become indispensable. However, despite its popularity, Front has drawbacks, such as high costs and ...

LivePerson is a communication platform that facilitates real-time messaging between businesses and their customers. But, it has a few downsides to keep in mind. To ...

Drift is a conversational marketing platform that provides businesses with tools for creating chatbots, engaging with website visitors, and generating leads through real-time conversations. But ...

Do the integration limitations of Ruby and pricey plans make you second-guess subscribing? Try these 7 best Ruby alternatives we’ve handpicked after thorough testing and ...

JivoChat is a live chat platform that integrates live chat, email, social media, and telephony features to enhance customer support. While it has lots of ...