Customer Support

Learn about the best customer support softwares, comparison guides, versus articles, and customer support tips for small businesses.

tawk.to Review: Features, Pricing, & Alternatives

tawk.to is a free chatbot program that focuses on customer communication and enables businesses to interact and engage with their customers in real-time. It offers ...

Beatrice Manuel

Zoho SalesIQ Review: Features, Pricing, & Alternatives

Zoho is a full suite of software that includes many different business applications. In this article, we’ll be talking about Zoho SalesIQ, a versatile and ...

Lucinda Honeycutt

Gladly Review: Features, Pricing, & Alternatives

Gladly is a communications-based customer support platform with a full-featured AI chatbot capable of complex interactions and triggered events. Here’s a deep dive into pricing, ...

Lucinda Honeycutt

Userlike Review: Features, Pricing, & Alternatives

Userlike is an automated chatbot designed to greet customers across various communications channels and your website. Lower-priced and free options are limited to canned responses; ...

Lucinda Honeycutt

Acquire Review: Features, Pricing, & Alternatives

Acquire, a multi-channel customer support software aims to streamline your business operations. But, is it the right tool for you? Does it deliver on its ...

Lucinda Honeycutt

Ada Review: Features, Pricing, & Alternatives

A powerful AI that responds to inquiries fast while routing complex queries to agents is Ada’s stand-out feature. It also has a stellar integration stack ...

Jessica Pereira

Social Intents Review: Features, Pricing, & Alternatives

As a platform designed to streamline customer interaction via live chat, chatbots, and email integration, Social Intents is a game-changer. But is it the right ...

Lucinda Honeycutt

Tidio Review: Features, Pricing, & Alternatives

Tidio is a chatbot and customer service platform driven by AI that assists companies in offering superior customer support. The offerings of this platform include ...

Beatrice Manuel

LiveAgent Review: Features, Pricing, & Alternatives

LiveAgent is a fully featured live chat software solution that you can use for personalized customer interactions. LiveAgent works best if you’re looking for ticketing ...

Beatrice Manuel

Hubspot Live Chat Review: Features, Pricing, & Alternatives

HubSpot Live Chat is a module offered within HubSpot CRM that enhances customer experience, satisfaction, sales, engagement, and lead creation by enabling customers to conveniently ...

Beatrice Manuel

ClickDesk Review: Features, Pricing, & Alternatives

Do you want your customer support to get a 5-star rating? Then, you need ClickDesk. It is a live chat offering video and audio for ...

Jessica Pereira

Olark Review: Features, Pricing, & Alternatives

Olark is a live chat client with an automated chatbot option to greet visitors and answer common questions. Answer some questions and the chatbot builder ...

Lucinda Honeycutt