7 Best Manychat Alternatives & Competitors

Manychat lets businesses build engaging chatbots for Facebook Messenger, Instagram, and WhatsApp, without needing code.

But like any other software, Manychat comes with its limitations.

Some users find setting up the automated chat flow a bit tricky, so it might take extra time and effort to get things running smoothly.

Also, while Manychat offers lots of ready-made templates, sometimes you might run into trouble tweaking them to fit your brand’s look perfectly.

This limitation could be frustrating if you’re aiming for a particular style.

In this article, I’ll discuss 7 Manychat Alternatives that are easier to set up and let you customize templates more freely.

1. Landbot

Best for: customer support teams and lead generation specialists

Pricing: Free – €400/mo

Landbot is a no-code platform that empowers anyone, even without coding skills, to build engaging chatbots for websites, WhatsApp, and Facebook Messenger.

Features

• Chatbot widget
• Chatbot templates
• AI lead generation assistant
• Survey creation
• Conversational flows
• Rich media support
• Human takeover
• User segmentation
• Variables & formulas
• Team inbox
• Agent status settings
• Conditional logic based on real-time answers
• Integration with external tools
• Analytics & reporting

Landbot vs. Manychat

Criteria	Landbot	Manychat
Best For	Customer support teams and lead generation specialists	Lead generation professionals, eCommerce businesses, and agencies
Standout Feature	Conditional logic based on real-time answers	Live chat for Facebook Messenger
Pricing	Free – €400/mo	Free – $15/mo

Conclusion

The ability to customize your chatbot responses based on real-time answers and URL variables is something that I really like about Landbot.

It lets you design highly personalized experiences, catering to individual user needs and contexts for more engaging interactions.

Get started with Landbot for free

Try Landbot for free

2. ChatBot

Best for: customer support teams and lead generation specialists

Pricing: $65/mo – $499/mo

ChatBot is a platform for help desks that helps teams optimize their customer service workflows and reduce the time it takes to resolve issues.

Features

• Customizable chat widget
• Chatbot testing
• Ready-to-use templates
• Automatic user data collection
• Ticketing system
• Chat archiving
• Transfer to agent
• Chat tagging
• Button type & position settings
• Quick chat replies
• A/B testing
• User segmentation
• Chat transcripts
• File sharing
• Real-time analytics

ChatBot vs. Manychat

Criteria	ChatBot	Manychat
Best For	Customer service, lead generation, and eCommerce teams	Lead generation professionals, eCommerce businesses, and agencies
Standout Feature	Automatic user data collection	Live chat for Facebook Messenger
Pricing	$65/mo – $499/mo	Free – $15/mo

Conclusion

ChatBot is a strong alternative to ManyChat because of its robust features, including quick chat replies, a ticketing system, and chat tagging, which enhance communication efficiency within customer interactions.

Start your free trial of ChatBot

Try ChatBot for free

3. Customers.ai

Best for: customer support teams, eCommerce businesses, and lead generation agencies

Pricing: Free – $799/mo

Customers.ai is a sales automation and data prospecting platform designed to help businesses increase their website conversion rates and sales.

Features

• Multi-channel chatbot
• Webchat automation
• Chatbot analytics
• Keyword-based triggers
• Conversation routing
• Multi-channel chatbot
• Unified inbox
• Attachments
• Website visitor identification
• B2C & B2B prospecting data

Customers.ai vs. Manychat

Criteria	Customers.ai	Manychat
Best For	Customer support teams, eCommerce businesses, and lead generation agencies	Lead generation professionals, eCommerce businesses, and agencies
Standout Feature	Multi-channel chatbot	Live chat for Facebook Messenger
Pricing	Free – $799/mo	Free – $15/mo

Conclusion

Teams use Customers.ai’s multi-channel chatbots and webchat automation to engage leads across different channels and automate tasks, capturing more leads and offering fast support.

Start your free trial of Customers.ai today

Try Customers.ai for free

4. Chatfuel

Best for: eCommerce businesses, SMBs, and marketing and sales professionals

Pricing: $14.39/mo – $300/mo

Chatfuel empowers businesses to create engaging AI-powered chatbots for Facebook Messenger, Instagram, and WhatsApp.

Features

• AI-based chatbot builder
• Comments autoreply
• Story replies
• Story mentions
• Keyword actions
• Live chat
• Rich media support
• Shared inbox
• Assigning agents
• Triggering flows from live chat
• Audience segmentation

Chatfuel vs. Manychat

Criteria	Chatfuel	Manychat
Best For	eCommerce businesses, SMBs, and marketing and sales professionals	Lead generation professionals, eCommerce businesses, and agencies
Standout Feature	Triggering flows from live chat	Live chat for Facebook Messenger
Pricing	$14.39/mo – $300/mo	Free – $15/mo

Conclusion

Users love Chatfuel for building engaging AI-powered chatbots across Facebook Messenger, Instagram, and WhatsApp with the no-code builder.

5. Respond.io

Best for: customer support teams and eCommerce businesses

Pricing: $99/mo – $299/mo

Respond.io empowers businesses to connect with customers on any messaging platform (WhatsApp, Instagram, Facebook Messenger, Viber, etc.) through a unified inbox.

Features

• Website chat widget
• Multi-channel messaging
• Smart chatbots
• AI-assisted responses
• Message tagging
• Chatbot automation
• Support routing & assignment
• Workflow triggers
• Team inbox
• Conversation history
• Prebuild automated processes for agents
• Chat routing

Respond.io vs. Manychat

Criteria	Respond.io	Manychat
Best For	Customer support teams and eCommerce businesses	Lead generation professionals, eCommerce businesses, and agencies
Standout Feature	Multi-channel messaging	Live chat for Facebook Messenger
Pricing	$99/mo – $299/mo	Free – $15/mo

Conclusion

Teams like using Respond.io’s unified inbox, managing all customer chats from Instagram to Facebook Messenger, in one place. Multi-channel messaging allows them to meet customers where they are.

6. Intercom

Best for: sales, marketing, and support teams

Pricing: $39/user/mo – $139/user/mo

Intercom is a customer communication platform offering live chat and chatbots to connect businesses with their audience. Whether you need real-time conversations or automated support, Intercom can help.

Features

• Customizable chatbots
• AI-generated conversation summaries
• A/B testing
• User feedback collection
• Answer suggestions
• Custom actions & objects
• Inbox for real-time oversight
• Integration with CRM systems
• Appointment scheduling
• Custom workflows
• Reporting & analytics
• Seamless handoff to human agents
• Multilingual support
• Proactive messaging

Intercom vs. Manychat

Criteria	Intercom	Manychat
Best For	Sales, marketing, and support teams	Lead generation professionals, eCommerce businesses, and agencies
Standout Feature	AI-generated conversation summaries	Live chat for Facebook Messenger
Pricing	$39/user/mo – $139/user/mo	Free – $15/mo

Conclusion

Businesses opt for Intercom to proactively engage users with targeted messages and personalize interactions with A/B tested message variations and custom workflows.

Intercom even summarizes chats through AI, helping teams analyze and improve communications.

7. Tidio

Best for: small businesses, eCommerce companies, and marketing agencies

Pricing: Free – $499/mo

Tidio is a customer service platform that combines two key tools: live chat for real-time conversations with visitors and chatbots for automated responses and support.

Features

• Chat builder
• File sharing
• Offline mode
• Live visitor list
• Conversation history
• Chat transcripts
• Post communication surveys
• Responding when operators are busy
• Canned responses
• Tickets from chats
• Proactive chat invitations
• Message analytics
• Chat triggers to create workflow
• Different paths for mobile users

Tidio vs. Manychat

Criteria	Tidio	Manychat
Best For	Small businesses, eCommerce companies, and marketing agencies	Lead generation professionals, eCommerce businesses, and agencies
Standout Feature	Different paths for mobile users	Live chat for Facebook Messenger
Pricing	Free – $499/mo	Free – $15/mo

Conclusion

Teams use Tidio to connect with website visitors on their terms, offering mobile-specific prompts and automated messages. They collect feedback through post-chat surveys to further improve customer satisfaction.

Sign up for Tidio today for free

Try Tidio for free

Which Manychat alternative should I use?

If you’re seeking a chatbot platform without the need for coding, which provides advanced features such as conditional logic based on real-time responses and user segmentation, Landbot is worth exploring.

For customer service teams wanting to optimize their customer interactions via features like chat tagging, quick chat replies, and chat A/B testing, then ChatBot might be a great fit.

A quick recap of Manychat alternatives:

1. Landbot
2. ChatBot
3. Customers.ai
4. Chatfuel
5. Respond.io
6. Intercom
7. Tidio