SmartRecruiters Review: Features, Pricing, & Alternatives

Our Verdict

Is there a way to match candidates’ resumes to open job roles? Find out how this comprehensive recruitment platform can help in this SmartRecruiters review.

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SmartRecruiters SmartRecruiters
Software Type: Talent acquisition software
Best For: Large enterprises that hire regularly for multiple roles
Pricing: Request a quote
  • 600+ integrations
  • Onboarding features included
  • Integration marketplace
  • Extensive career site features
  • No upfront pricing
  • Complex interface

Do you go through resumes daily and still struggle to find ideal candidates? Then, you need an ATS platform to help you match candidates to your job posts.

Now, there are dozens of ATSs, but none come close to what SmartRecruiters offers. It combines an ATS and CRM to simplify recruitment for multiple positions.

However, what makes it unique?

Let’s find out in this SmartRecruiters review.

SMB Guide’s Verdict for SmartRecruiters

Our SMB guides use wide evaluation criteria when reviewing ATS software. Additionally, you’ll find a detailed breakdown of all the factors we considered in our SmartRecruiters review in the following table.

In this review of SmartRecruiters, I’ve followed SMB Guide’s detailed criteria for evaluating the applicant tracking software.

FactorRating (out of 10)
Pricing & Plans7
Job Posting and Candidate Sourcing9.5
Universal Search and Candidate Database9
Resume Management and Screening8.5
Applicant Tracking9
Candidate Evaluation and Assessment8
User Interface and User Experience7
Integrations, Compatibility, & Supported Platforms9
Customer Support7.5
SMB Guide Rating8.3

After evaluating the pricing plans, features, alternatives, pros, and cons, we give SmartRecruiters a rating of 8.3 out of 10, and here is why.

SmartRecruiters is dynamic and provides a talent acquisition suite to assist recruiters in hiring. It provides a comprehensive CRM and ATS solution that pairs well with a clean layout that packs excellent functionality.

Something to note is that SmartRecruiters also has some drawbacks. For example, you must contact the support team to get a pricing quote.

However, the good thing is the benefits outweigh the drawbacks. SmartRecruiters is ideal for mid-sized to large enterprises hiring regularly for multiple roles.

Not only that but if your enterprise values diversity and data-driven insights, you will find SmartRecruiters valuable.

Pricing & Plans

SmartRecruiters has a hidden pricing model. You must contact support through a live chat to get a dedicated representative to offer a custom plan.

Like most popular ATSs, such as Greenhouse, SmartRecruiters offers a custom demo to enable HR teams to test how it operates.

Job Posting and Candidate Sourcing

Creating a job post on SmartRecruiters is easy. A recruiter has to create and publish the ad on their career site, and SmartRecruiter cross-posts it to 200+ job boards.

SmartRecruiters job posting

The platform also supports the social sharing of job ads on LinkedIn or Facebook. Now, SmartRecruiters has a feature called SmartDistribute that HR teams can use to analyze the job boards’ conversions.

The feature reports on metrics like post-to-hire, among others. Sourcing candidates is also seamless on SmartRecruiters.

The platform provides a SmartCRM feature that allows recruiters to build a candidate pool. The platform also supports direct sourcing from hiring campaigns and job board integrations like CareerBuilder.

SmartRecruiters also uses AI for resume parsing and matching candidates to open positions. One thing to note is that this software prevents duplicate resumes from getting added to the database.

It also provides a testing kit that helps recruiters assess talent skills.

Universal Search and Candidate Database

SmartRecruiters has a search function that recruiters can use to find candidates through criteria like qualifications.

SmartRecruiters email template

One benefit of this search feature is it can search on external and internal job boards. Not only that but also on social networks and any other integrated systems.

HR teams can also use filters or keywords to narrow the talent pool to suitable candidates. SmartRecruiters has an extensive database, and it organizes candidate resumes in segments.

Recruiters can tag a resume depending on its stage in the recruitment pipeline. The database is secure and hosts each applicant’s history on the feedback, activities, and notes from recruiters during the hiring stages.

Resume Management and Screening

SmartRecruiters has a database that HR teams can use to store and manage candidate resumes.

SmartRecruiters resume management

The platform allows recruiters to upload CVs in bulk or import them from job boards and social networks like LinkedIn.

Not only that, SmartRecruiters automates CV parsing through AI that scrapes candidate data from social networks to enrich candidate profiles.

SmartRecruiters also automates resume screening through several methods. The software analyzes CVs through AI and matches the suitable one to the job post.

Recruiters also access scorecards that they can use to test an applicant’s personality and other attributes to see if they can be compatible with the enterprise values.

Applicant Tracking

SmartRecruiters is comprehensive in tracking candidates. It has an ATS that simplifies the hiring workflows from candidate application to the hiring stage.

Smartrecruiters ats

A standout benefit of the software is that it centralizes recruitment data in one spot. Now, the ATS also parses resumes, extracting applicant details like contacts.

It also avoids the duplication of candidate data, which improves the accuracy of the information stored in the database.

Building and maintaining relationships during hiring is crucial, and SmartRecruiters provides a candidate management feature.

It is a feature that allows recruiters to segment applicants into pools where HR teams can engage them with targeted content.

Not only that but through the dashboard, you’ll have a 360-degree view of every candidate’s progress.

Candidate Evaluation and Assessment

Evaluating and assessing applicants are crucial steps during hiring, and SmartRecruiters excels at them.

SmartRecruiters candidate evaluation

The platform provides recruiters with tools that help reduce bias and streamline recruitment.

They include:

  • Skill Tests: HR teams can use skill tests integrated into the platform to assess whether a talent fits the company’s values. The tests also help recruiters evaluate if a candidate has the expertise for the open position.
  • Interview Scorecards: The scorecards play a role in standardizing recruiter feedback. They often highlight an applicant’s response to questions and show how the candidate fits into the role. The scorecards also help HR teams make better recruitment decisions.
  • Pre-employment Assessments: It is a screening method recruiters can use to see if an applicant can succeed in the open role. It assesses the candidate’s personality and ease of solving issues.

User Interface and User Experience

SmartRecruiters has a modern interface that shares some similarities with Greenhouse.

SmartRecruiters interface

However, its dashboard is challenging to navigate and full of clutter. For example, you cannot switch between job posts and still find a specific candidate if they’re not in your hiring stage.

Now, the design of SmartRecruiters focuses on functionality, offering features like career page posting, resume management, and more.

Onboarding is also seamless, where the platform has tutorials with clear instructions and helpful customer support.

Integrations, Compatibility, & Supported Platforms

SmartRecruiters has an integration stack of 350+ platforms, most of which come built-in. They include CRMs, HRIS, and project management systems.

SmartRecruiters also has a feature known as SmartConnect that helps integrate any application with a few clicks.

Now, recruiters looking to integrate their custom applications can use SmartRecruiter’s restful API. It supports custom site creation and other application back-end processes.

Accessing the platform is also simple because it is a web-based software. It only needs an internet connection through a Windows, Linux, and macOS browser.

The best part is that SmartRecruiters has a mobile app that is compatible with Android and iOS.

Customer Support

SmartRecruiters support is decent, providing live chat and tickets as communication channels.

SmartRecuiters customer support

The live chat is responsive, and the reply is within 5 minutes. However, the tickets take longer, up to 24 hours.

The platform also has an extensive educational resource with a blog, glossary, and guides on the inner workings of the software.

SmartRecruiters also has a vibrant social network with a Facebook page (104K), X (58.6K), and YouTube (2.3k).

SmartRecruiters – Unique Features

Besides the appointment scheduling ability of SmartRecruiter, here are two features that make it stand out against the competition.


It is a feature that allows recruiters to collaborate better with team members to help nurture leads for conversion.

The platform allows tracking of applicants and displays the data analytics on the quality of the candidate.

Social recruiting

The software supports job post sharing on social networks like LinkedIn and Facebook. Recruiters can also manage the communities by engaging with inactive candidates, helping brand exposure.

What the Experts Say About SmartRecruiters

SmartRecruiters has received many positive reviews from popular sources like G2 and more.

  • G2: 4.3/5 (461 reviews)
  • Capterra: 4.2/5 (137 reviews)
  • TrustRadius: 7.5/10 (330 votes)

Simplicity of interface, enabling collaboration of hiring managers, open APIs to integrate with other platforms, likeness to other social tools that enables ease of use and adoption, and ability to customize and create platform adjustments without change ticket costs or depending on the ATS provider to make the changes.

Joanna B., Chief Talent Officer – Verified Capterra review

Moving the organization around the recruitment process in one tool, communicating with the hiring team on a candidate’s profile and setting it as private notes has been of great value. Also the cost per hire becomes more and more attractive even though many websites we publish job ads are not yet integrated. The analytic section however, is very helpful indeed and most of the times shows accurate data.

Madlin S., Recruiting Manager EMEA – Verified Capterra review

SmartRecruiters Alternatives

We understand SmartRecruiters will not fit every recruiter’s needs. We researched three alternatives that can offer comprehensive features that it lacks.

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$149/mo - $599/mo
Request pricing
Request pricing
Primary Rating:
$149/mo - $599/mo
Primary Rating:
Request pricing
Primary Rating:
Request pricing


Workable homepage

Workable offers recruiters a 2-week free trial, all-rounded ATS, and a transparent pricing model with 3 plans.

The paid plans start at $149 monthly, offering features catering to mid and large enterprises. 

The onboarding is also simpler than SmartRecruiters because it automates most hiring processes like candidate sourcing.

It makes Workable fit HR teams that need a powerful ATS to source and hire the right talent.

Start 15-day free trial of Workable!


Jobvite homepage

Jobvite is an all-in-one talent acquisition solution that can help you streamline your hiring process. It comes with CRM and ATS features like referral, onboarding, and video interviewing tools.

Another similarity Jobvite has with SmartRecruiters is that they don’t display their pricing. A recruiter has to send a custom quote to get a deal.

It makes Jobvite fit in-house HR teams looking to recruit multiple positions regularly.

iCIMS Talent Cloud

iCIMS homepage

iCIMS Talent Cloud is a SaaS solution for talent recruitment. It offers recruiters ATS and CRM features, functionality, talent analytics, and marketing tools.

The platform also shares similarities with SmartRecruiters in hidden pricing plans. Recruiters have to send a custom quote to get a package.

It makes iCIMS Talent cloud fit businesses looking to brand to attract, nurture, and hire top talent.

Recommended: See more SmartRecruiters alternatives

Getting Started with SmartRecruiters

SmartRecruiters is a decent recruitment software for large enterprises, often hiring for multiple roles.

HR teams can use its uniqueness in the ATS to automate mundane tasks and streamline hiring pipelines.

It will enable them to hire quality candidates with diversity and inclusion in mind.

SmartRecruiters FAQs

What does it mean “In-review” on SmartRecruiters?

It indicates that the HR team is deliberating on the candidate after receiving their application. If it switches to “Interview,” the candidate has entered the next stage where they can self-schedule.

Is there a mobile app for SmartRecruiters?

SmartRecruiters has an Android and iOS app that recruiters can use to access their hiring pipelines. HR teams can also get real-time updates on the go.

Is SmartRecruiters multilingual?

SmartRecruiters supports over 37 languages globally. Some of them include French, English, Spanish, and more.


Workable allows you to find, hire, onboard, and manage the right person for every job.

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Jessica Pereira helps SaaS and digital marketing brands build long-lasting customer relationships with meaningful content. Her favorite topics include career development, productivity, and email marketing.