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Guardian HR
- Affordable rates
- Fast response times
- Huge network of legal attorneys
- Unlimited access to forms and training
- No money-back guarantee
Let’s face it – employment laws and HR regulations can be a complicated and daunting pitfall for any company.
Guardian HR acts as your navigator through those treacherous waters.
Staffed with experienced employment lawyers and HR experts, Guardian HR provides the assistance and legal guidance to help you make well-informed decisions with confidence.
In this review, we’ll take a closer look at how Guardian HR works with your HR team to maintain compliance, reduce liability and offer you peace of mind when solving any personnel problems.
SMB Guide’s Verdict for Guardian HR
Guardian HR provides a unique service in the niche of employment law and HR consulting services. As such, in this review, I’ve evaluated their main service provisions in comparison to other competitors in the industry.
Here’s a breakdown of the score of 8.7 out of 10.
| Factor | Rating (out of 10) |
|---|---|
| Pricing & Plans | 10 |
| Forms Library | 9 |
| HR Audit | 8 |
| Employee Handbook | 9 |
| Online Training Library | 9 |
| Lawlerts | 8 |
| User Interface and User Experience | 8 |
| Industry Partnerships | 8 |
| Customer Support | 10 |
| SMB Guide Rating | 8.7 |
Guardian HR stands out for its intuitive platform, proactive customer support, and extensive partnerships, offering unmatched value for money.
With features like the detailed Employee Handbook service, GHR Messenger for quick assistance, amazing live chat support with a 5-minute response time, and a dedicated account manager, it exceeds industry norms in providing user-friendly HR solutions at affordable rates.
Additionally, Guardian HR’s partnerships with vendors and insurance firms offer discounted services and trusted resources, making it the go-to choice for businesses seeking efficient HR management and compliance support.
Pricing & Plans
Guardian HR offers three tiers of paid plans to cater to various needs: Hotline, Plus, and Premium.
Among these, the Premium plan stands out as the most popular choice, offering comprehensive support and value-added services that meet the needs of many businesses.
Hotline
The Hotline plan is perfect for any business looking for entry-level HR solutions without dedicated support. Despite being the most basic plan, it also unlocks unlimited access to Guardian HR’s handy forms and template library, as well as unlimited consultations over phone and email.
Price
- $100 per month (billed monthly)
- $1,080 per year (when billed annually)
Features
- Unlimited HR Answers (Phone & Email)
- 24/7 Online Forms & Training Library
- Email HR Alerts
Who it’s for:
- Businesses looking for basic HR support
- Businesses that already have an established HR function but require ad-hoc HR consultations
Plus
The Plus plan is perfect for those businesses that seek a dedicated HR point of contact and support in their function. This plan offers more in-depth compliance support and comes in handy for growing enterprises as well.
Price
- $300 per month
- $3,240 per year
Features
- Unlimited HR Answers (Phone & Email)
- 24/7 Online Forms & Training Library
- Email HR Alerts
- Dedicated HR Manager
- Employee Handbook Review & Creation
- Annual In-depth HR Audit
- HR Document Review or Creation
Who it’s for:
- Growing enterprises seeking more dedicated support on their HR accounts
- Businesses requiring more support for HR compliance and regulatory requirements
Premium
This is the most popular plan that Guardian HR currently offers. It provides the full package and is perfect for businesses of all sizes, but especially those that want unlimited access to expert HR attorneys and dedicated HR support around the clock.
Price
- $500 per month
- $5,400 per year
Features
- Unlimited HR Answers (Phone & Email)
- 24/7 Online Forms & Training Library
- Email HR Alerts
- Dedicated HR Manager
- Employee Handbook Review & Creation
- Annual In-depth HR Audit
- HR Document Review & Creation
- Unlimited Access to Employment Attorneys
- Legal Document Review & Creation
Who it’s for:
- Both small and larger enterprises requiring full-fledged HR support and compliance
- Businesses that are planning to scale their HR function and require further legal support on statutory HR compliance needs
We custom design HR services & offer legal expertise to help minimize expenses, maximize revenue, & reduce potential liability.
Forms Library
Guardian HR recognizes the need for customizable forms for your every need and offers an unlimited access to the forms library feature across all three of its service plans, ensuring that businesses of all sizes can efficiently manage their HR documentation.
The Forms Library provides users with access to over 6,000 highly customizable HR documents, covering a wide range of needs and scenarios.
From essential forms like job applications and employment contracts to specialized resources such as FMLA compliance guides, ADA compliance guides, and employee performance evaluations, Guardian HR ensures that businesses have the necessary tools to navigate various HR challenges.
The best part is clients can enjoy 24/7 unlimited access to the forms library, allowing them to download and utilize documents as needed, without any restrictions. Each document is highly customizable, enabling businesses to tailor them to their specific requirements and branding guidelines.
In addition to the extensive document library, Guardian HR offers ongoing support and guidance from HR managers. Clients can reach out to their dedicated HR manager for assistance with any document-related queries or guidance on best practices.
While this support is 100% remote-based, Guardian HR also offers on-site consulting services at an additional cost outside of their regular packages. So if you’re keen on having on-site sexual harassment prevention training and HR investigations provided for your team, you can opt for these at an extra cost.
Another bonus is that Guardian HR also offers a public forms and policies archive online. This resource allows businesses to access additional information about various HR documents, including their purpose, usage, and any necessary instructions.
Furthermore, Guardian HR features a different document from their Forms Library each week, providing valuable insights and updates to ensure clients stay informed and compliant with the latest HR regulations and best practices.
HR Audit
Guardian HR offers a comprehensive Audit feature as part of its services, aimed at assisting businesses in ensuring compliance with HR regulations and mitigating potential risks.
The HR Audit service is conducted annually, making it ideal for businesses without an existing handbook or those who are just starting out.
By conducting regular audits, Guardian HR helps businesses stay proactive in their compliance efforts, ensuring that they remain up-to-date with the latest regulations and requirements.
They make sure you feel you’re not alone in navigating the audit process. Your dedicated HR Consultant will expertly guide you through the audit, helping you identify and resolve any issues that may arise along the way.
This personalized support ensures that you have the guidance you need to effectively address any HR concerns.
The HR Audit service is particularly valuable for businesses as it helps with the classification of employees, a critical aspect of HR compliance.
By accurately classifying employees, businesses can avoid potential penalty fees that could amount to thousands of dollars. Best of all, there are no additional costs associated with the HR Audit service, making it a cost-effective solution for businesses of all sizes.
The good news is that getting started with Guardian HR’s Audit feature is quick and straightforward. Onboarding typically takes no more than a day, and Guardian HR offers transparent pricing with clear service agreements.
This streamlined onboarding process ensures that businesses can quickly access the benefits of the Audit feature without any hassle.
To help businesses identify their need for an audit, Guardian HR also provides a mini-audit questionnaire.
If you answer ‘no’ to any of the questions above, it indicates potential areas of risk in your HR functions, highlighting the necessity of an audit to address these issues proactively.
Employee Handbook
Guardian HR’s Employee Handbook product ensures your organization faces the challenges of HR compliance head on, with a customized employee handbook that reduces risk and drives a culture of clarity and accountability throughout your organization.
Guardain HR’s team of dedicated experts manually review each employee handbook to ensure compliance with today’s employment laws and regulations.
Backed by employment attorneys, this review reduces risk and identifies any omitted components that might expose your organization as a target for non-compliance.
The handbook development process begins with an online questionnaire completed by the client. This questionnaire helps Guardian HR’s staff identify which employment laws and regulations apply to your organization.
Clients can also upload their existing handbook (as a Word Document) for reference and review.
After receipt of the required materials, the handbook team springs into action, drafting your customized employee handbook.
Backed by a team of employment law attorneys, Guardian HR ensures your handbook is thorough, up-to-date, and specific to your organization’s needs. Average development time for this process is approximately 8-10 weeks.
Following the initial draft, you can review the completed draft of the employee handbook and either accept or reject the recommendations made by the handbook review team.
The interactive revisions ensure Guardian HR’s clients are comfortable with the content, tone, and overall compliance of the final product before finalization.
Finally, there is a finalization call followed by a copy of the finalized handbook with their assigned HR Manager. During the call, any questions or clarifications regarding the handbook can be addressed ensuring the client’s needs and expectations are fully met.
After the handbook has been finalized, the client is provided a completed handbook as a Word Document for use within the organization.
This thorough and detailed document becomes a valuable resource for employees, management, and leadership identifying policies, procedures, expectations, and much more in accordance with applicable law and modern business practice.
Employee Handbook creations and revisions are available in the Plus and Premium plans.
Online Training Library
Guardian HR provides HR managers with an online training library with over 75 courses that they can take online to build their skill set and knowledge base.
This includes courses that address a multitude of topics that face HR managers. Some examples are:
- sexual harassment prevention training
- managing attendance and leave of absence
- best practices for performance and discipline
- recruiting and hiring techniques
- wage and hour laws
- workers’ compensation
- workplace security
With Guardian HR you are not charged per course or per individual user. Their entire course library is available for unlimited users to access for one flat fee.
This inexpensive model allows organizations to be able to offer valuable training to their entire HR team without fear of going over budget.
Also, courses come with quizzes and certification of completion so that HR managers can test their knowledge on the course content and receive recognition for their accomplishment.
This certification is a value add to their skill set and demonstrates their continued commitment to learning and self-improvement.
Course example:
The Guardian HR online training library includes convenient features that make administration a breeze. Login credentials, course assignments, due dates and reminders can all be sent through system generated email notifications.
Trainees can also be grouped by location, position type, or course assignment which makes monitoring progress and assigning courses effortless.
Courses are mobile device friendly so that users can take them offline on a tablet or smart phone. Reporting features include real-time learner progress.
Employees can also access their own profile to monitor their assigned courses, their progress, quiz scores, and course completion certificates.
The icing on top of the cake? All the courses are written by a collective of more than 400 attorneys from 70 of the nation’s leading employment law firms, including Guardian HR’s own in-house attorneys and human resources professionals.
This ensures that course content is compliant with laws and regulations and includes the most accurate and up-to-date information in accordance with legal standards and HR best practices.
LAWlerts
LAWlerts from Guardian HR are designed to proactively assist organizations and provide comprehensive support in keeping up with the ever-changing landscape of employment law.
LAWlerts provides just that by offering employment law updates, which go above and beyond traditional human resources support services.
Each week Lawlerts sends out a weekly newsletter titled “HR Form of the Week” which informs clients of any changes made to the HR forms.
This way organizations are kept up to date with the current employment law developments and are provided with the necessary documentation when needed.
Regional alerts are also sent directly to the client’s inbox notifying them of any changes or developments in their state of interest.
This way organizations are equipped with the knowledge of what is happening around the country regarding employment law and the necessary support to understand each states’ unique requirements.
In addition to the state regional alerts, monthly compliance calendar alerts are sent to assist organizations in staying compliant in various aspects of human resources.
Each month a new compliance topic is featured in the calendar along with focused guidance and resource links to help organizations tackle critical compliance issues.
Do you prefer learning through interaction? Monthly compliance webinars are available through Lawlerts and feature relevant topics involving employment law and human resources best practices.
An expert in the field leads the webinar and provides clients with valuable, practical advice that can be implemented immediately. Webinars are then recorded and sent to enrolled clients ensuring they have access to important information whenever they need it.
The best news is that Lawlerts can be added to any Guardian HR plan and is included in all of our packages.
User Interface and User Experience
The Guardian HR interface is designed to be user-friendly and straightforward, allowing clients to easily navigate through the platform.
Whether you’re accessing the platform for the first time or a seasoned user, finding the services you need is a breeze.
Guardian HR utilizes a web-based client interface, ensuring accessibility from any device with an internet connection. This flexibility enables clients to manage their HR needs on-the-go, whether they’re in the office or out in the field.
Upon logging in, clients are greeted with a dashboard that provides an overview of their account and available services.
From the dashboard, clients can quickly access key features and tools, making it easy to find the services they need without unnecessary navigation. The LMS is also available via a mobile app for those using the service more extensively for training and learning.
The interface is designed with intuitive navigation in mind, with clear labels and menu options that guide users to the desired destinations.
From accessing documents to managing compliance tasks, every aspect of the interface is designed to enhance productivity and ease of use.
Industry Partnerships
Guardian HR has established partnerships with various vendors, offering clients access to discounted prices for a range of essential services.
Guardian HR collaborates with insurance firms to provide clients with access to comprehensive insurance coverage tailored to their specific needs.
These partnerships ensure that clients have the protection they need to mitigate risks and safeguard their business interests.
Guardian HR also has curated a network of vetted vendors for essential HR services such as background checks, reporting hotlines, unemployment claims management, and more.
Clients benefit from Guardian HR’s trusted partnerships by gaining access to a wide range of HR solutions and services, all delivered through a single platform.
This value-driven collaboration can come in handy for businesses looking for a unified solution to save time.
Customer Support
Guardian HR provides admin support through various channels including the GHR Messenger.
Clients can take advantage of the DIY chatbot and guided tours offered through GHR Messenger to get quick help with frequently asked questions and routine tasks.
Clients can also chat live with a human with an average reply time of 5 minutes. More complex concerns can be submitted through ticketing and clients can track the status of their tickets.
Some other avenues of support include:
- Newsfeed for Important Alerts: Guardian HR offers a newsfeed feature that provides clients with timely alerts and updates on relevant HR-related topics and interests. From legislative updates, compliance issues, and general industry tidbits, the newsfeed keeps clients well informed of relevant topics.
- Help Center for Comprehensive Resources: The Help Center is designed to be a one-stop shop for general resources and information for clients. Available from both GHR Messenger and the dashboard, the Help Center offers step-by-step instructions, tutorials, FAQs, and troubleshooting for just about any HR-related question or concern clients may have.
What Experts Say About Guardian HR
Guardian HR has an amazing average of a 5 star rating from over 80+ reviewers on Google My Business.
“Guardian HR has been such a helpful tool for us in a rapidly growing company. They have plentiful resources on their websites that I utilize frequently. When working the day to day of HR, it is sometimes difficult to have the time to search multiple sites for what I need. Guardian HR has it all in one spot.”
Katelyn Langosch – Verified Google review
“The Guardian HR family has been absolutely instrumental in helping to support my valued clients. I am yet to speak with an outfit that has their unique capabilities from both an HR and Employment Law perspective along with a whole host of additional services.”
Evan Gilroy – Verified Google review
Getting Started with Guardian HR
Guardian HR makes HR management easier.
Easy interfaces, easy support, and easy access to resources are just the beginning of the Guardian HR value proposition.
If you’re looking for a partner to help you tackle your personal challenges, you can tap into Guardian HR’s dedicated customer care representatives, and expert employment law attorney services.
If you are considering going live with Guardian HR today, it is the first step to simplified HR, compliance, and employee success!
Schedule your free demo today!
FAQs
What makes Guardian HR stand out?
Guardian HR distinguishes itself with much more affordable rates compared to competitors, making top-tier HR support accessible to businesses of all sizes.
A significant differentiator is their no hourly fees policy, allowing clients to access unlimited legal consultations without worrying about escalating costs.
What industries does Guardian HR cater to?
Guardian HR serves a wide range of small to medium-sized businesses (SMBs), large corporations, and franchises across various industries.
No matter your sector, Guardian HR has tailored solutions to meet your HR needs, ensuring comprehensive support for every industry type.
What is Guardian HR’s average response time?
Guardian HR prides itself on its prompt response times. Typically, they respond within a couple of hours, and never later than one business day.
This quick turnaround ensures that your HR concerns are addressed swiftly and efficiently.
We custom design HR services & offer legal expertise to help minimize expenses, maximize revenue, & reduce potential liability.
Guardian HR
Guardian HR customizes design HR services & offer legal expertise to help minimize expenses, maximize revenue, & reduce potential liability.
Product Brand: Guardian HR
4.3
Beatrice is a seasoned productivity writer with a knack for uncovering game-changing productivity hacks that simplify life routines. Armed with a triple major in Commerce, Accounting, and Insurance, she also runs her own digital consulting firm. You'll usually find her immersed in crafting captivating literary novels and traveling the world.