Ask any event organizer what they dread most about managing projects. Most will say scheduling and prioritizing client appointments.
Productivity apps can help, but most only capture your to-do lists. So, we took it upon ourselves to find scheduling and appointment software that can capture, organize, and recommend the ideal time to do a specific task.
To be honest, we were skeptical. Fortunately, we found a software called Motion. It claims to use algorithm to automate scheduling and goes beyond to prioritize your tasks.
Now, how does the platform’s algo work in scheduling, and does the software offer value for money?
Let’s find out in this Motion review.
SMB Guide’s Verdict for Motion App
Our Motion review shows that the platform provides event organizers with helpful scheduling and appointment features for their projects.
The software combines functionality and flexibility to streamline the scheduling process for better customer service.
After combining all these factors, we give it an 8.6 out of 10, and here is why.
In this review of Motion, I’ve followed SMB Guide’s detailed criteria for evaluating the appointment scheduling software.
Motion is robust, offering teams extensive customization options to create and personalize appointments.
The software also integrates with Zoom, Outlook, Stripe, Google, and more. Motion also offers an API for creating, updating, and deleting appointments on third-party tools.
One thing to note is that Motion has flaws, like integration limitations and one channel support option. The software pricing packages are also pricey compared to competitors like Trello.
Overall, Motion is best suited for small teams of less than 20 people or individuals looking to use lists and Kanban to handle routine tasks.
Pricing & Plans
Motion offers two pricing packages. One thing to note is that each plan has a trial period of 7 days that anyone can use to check out the platform.
However, the software lacks a money-back guarantee once you commit to the payment.
Individual
It is the entry package solopreneurs can use for their event scheduling needs.
Price
Monthly: $34
Annually: $19 monthly
Features
Dedicated support
Mobile and desktop app
Meeting booking templates
Meeting booking pages
Calendar management
Task management
Project management
Automated planning and scheduling
Who it’s for: It is a package that fits a beginner or solopreneur who needs an automation tool for task management.
Team
It is a more advanced package offering features for event organizers with large teams.
Price
Monthly: $20 per user
Annually: $12 per user monthly
Features
All features in the Individual package
Central billing
Team collaboration on shared tasks
40% discount per member
Automation of team members’ tasks
Who it’s for: It is a package that suits small teams of up to 20 members who need automated task planning and scheduling for better collaboration.
Appointment Workflow Automation
Motion packs decent features for streamlining the booking process of admins and clients. It offers:
Auto-assigning appointments to available staff members
Depending on the skills, workload, and availability of the team members, Motion can assign appointments to the most suitable staff.
Event organizers can then keep a balance of workflow and limit double bookings.
Setting up recurring appointments
Motion allows event organizers to schedule recurring appointments for clientele that need periodic or even regular consulting services.
It is an essential feature that can help boost retention and subscription.
Self-service booking options
Motion also provides self-service mobile, SMS, email, or online booking options for event organizers’ clientele. It enables event organizers to enhance the experience, boost booking rates, and lower admin tasks.
Automate sending of follow-up emails after appointments
Motion also empowers you to send follow-up messages to your clientele after appointments, enabling actions such as surveys, requesting testimonials, and more.
It is an opportunity for trust-building and collecting feedback from the clients.
Customization Options
Motion offers a high level of customization, allowing you to set varied appointment durations and types according to your specific needs.
Here are the customization options available.
Booking rules
An event organizer can set a minimum and maximum duration, attendees, cancellation policy, lead time, or confirmation mode.
They are rules that give an event organizer the control they need to ensure the appointments match requirements and expectations.
Buffer time
Additionally, you have the flexibility to set buffer times before or after an appointment with Motion. This feature enables better preparation, smoother transitions between sessions, and improved wrap-up procedures.
As a result, you can avoid schedule conflicts and enhance overall time management.
Availability Settings
Depending on the event organizer’s availability, Motion allows them to set the time, hour, or day of their appointment.
Scheduling page
You have the option to personalize your scheduling page with Motion to align with your brand. This capability is crucial for enhancing brand identity and conveying professionalism.
Other customization options
Motion provides extensive customization options, like integrating third-party tools and creating custom questions and fields.
Calendar Management Features
An event manager will find management of team members’ schedules and resources on Motion easy. Here are some features that simplify the processes.
Shared calendar
Motion centralizes all team member’s calendars in one spot. It enables event organizers to view and manage projects, staff availability, appointments, and other tasks.
Not only that, an event organizer can reassign an appointment to a new team member depending on their workload or skill.
Time zone conversion
Motion converts and displays all appointments in the team member and client’s local time. It allows the event organizer to lower confusion on scheduled appointments in varied time zones globally.
Rescheduling and canceling
Scheduling or canceling an appointment is effortlessly streamlined with Motion. Simply drag and drop the appointment on the calendar to make the process quick and easy.
The platform will instantly alert the team member and client of the updated changes.
Integration
Motion integrates with several calendar tools like Zoom, Google, and Outlook. It makes it easy for event organizers to sync their events from third-party platforms.
Automated Reminders and Notifications
Motion provides a feature for sending automated alerts to clients before an appointment. It comes in handy for better attendance confirmation and client satisfaction.
The feature allows event organizers to send notifications through SMS or email at times like 24, 12, or 1 hour before an appointment.
Not only that, you can send a confirmation request asking clients to confirm an appointment. It helps to reduce time and resource waste on clients who have a change of plans.
Event organizers can also personalize the reminder message depending on the client name, event type, or appointment detail.
It is an option that can boost engagement and client response. Finally, Motion offers automation templates, empowering users to create reminder messages with ease.
The templates are pre-written, but you can tweak the message to suit an event like a consultation or webinar.
Client Management and Communication
You can manage client data through Motion in a client/contact database. Here are some of the information that event organizers can access and store:
Contacts
Storing or updating a client’s info on Motion’s database, like email, name, and mobile number, is seamless.
Appointment history
You can also view and track the client history in detail, like the date, time, duration, and staff member who served them for each appointment.
It comes in handy for assessing progress and client satisfaction.
Notes
With Motion, you can also edit or add notes, such as issues, comments, or preferences, for each client. It is a tactic that helps enhance the service and improve client relationships.
Now, communicating with clientele is also simple because Motion provides:
In-app messenger: The platform has an in-app messenger for sending and receiving messages in real-time and helps centralize the conversation in one spot.
Email and SMS: Event organizers can also use email or SMS to send reminders to clients on updates, cancellations, and appointment changes. It is a feature that improves client service and helps lower no-shows.
User Experience and User Interface
As a new user, you’ll appreciate Motion’s modern interface, featuring an easy-to-navigate dashboard. You can see all the features on the menu from the dashboard, and clicking on them opens a window.
Motion allows you to customize your scheduling page. Not only that, you can create a custom message to a specific client through the templates on offer.
Onboarding is also simple, where the platform provides clear instructions on account creation, adding a team member, and more.
Motion is accessible through a browser or mobile application. The software also integrates with communication and collaboration platforms like Zoom, Stripe, Google, and Outlook.
Now, one thing to note is that the built-in applications are few, but the software has an API. Event organizers can use the API to create, retrieve, delete, or update client appointments.
Not only that, the API supports webhooks that you can use to trigger events like changes, new bookings, and more.
Motion is also compatible with macOS, Linux, and Windows. You can also access the software on the go through a native Android or iOS mobile application.
Customer Support
Motion’s customer support is known for being helpful and responsive. The platform offers live chat as the only option for reaching out.
The response times are fast, within 1-3 minutes.
The platform also has a knowledge base with guides and a blog covering the software’s inner workings. The articles cover project management, time tracking, software troubleshooting, and more.
Unlike most other scheduling and appointment software, Motion doesn’t have a social media or community forum yet.
Motion – Unique Features
Besides the platform’s scheduling and appointment features, here are two that make it stand out.
Motion effects
Event organizers will find that they can create stunning animations for clients when they’re scrolling through the scheduling page.
You have the option to pick from several motion effects you prefer, like 3D tilt, vertical, horizontal scroll, and more.
AI scheduling automation
With Motion, you can seamlessly automate task scheduling for team members. Not only that, the platform can recommend the ideal team member, time, and duration for a specific task based on workload, expertise, and more.
“Motion helps people to monitor and reorganize their to-do lists and calendar. It ensures professionals can make time for their highest priority tasks and never miss deadlines.”
Motion has hundreds of reviews on various platforms on how it has transformed entrepreneurs’ schedules and improved their productivity.
G2: 4.3/5 (84 reviews)
Capterra: 4.3/5 (43 reviews)
Apple: 4.3/5 (421 reviews)
There is no doubt about it, Motion is an excellent application that will actually save you a considerable amount of time. Additionally, being told what to do (within set parameters) has really helped my efforts to get things done. Providing I note a task in Motion together with a due date, I can forget about it until it’s time to work. The scheduling feature is also very well put together and I will use it for all external appointments.
Alec Anton S., Criminal Lawyer – Verified Capterra review
It has definitely made me more productive and less stressed, but it is a journey to learn to trust that ‘Motion’ knows best. when you give in to it, it really does deliver what it promises, but I also manage it on a daily basis as priorities shift, but it gives me confidence that nothing will be forgotten or missed.
Pauline H., Head of Marketing – Verified Capterra review
Motion Alternatives
Motion provides event organizers with robust features for scheduling appointments. However, not everyone will find it to be ideal.
So, we took it upon ourselves and found 3 alternatives that offer what Motion lacks, and they include:
It is an all-rounded interface that enterprises use to communicate and manage workflows. The platform combines AI with automation and consolidates data on a central dashboard for easy analysis.
ClickUp offers 4 pricing packages: Free: $0, Unlimited: $10 per member monthly, Business: $19 per member monthly, and Enterprise: custom.
It makes ClickUp suit large teams that need effective collaboration and communication features on multiple projects.
Todoist is an interface that allows teams to create, manage, and prioritize tasks. Individuals can create and track projects by setting deadlines, adding comments to tasks, and more.
Todoist offers three pricing packages: Beginner: $0, Pro: $5 monthly, and Business: $8 per member monthly.
It makes Todoist suit individuals who have basic personal work that they need to organize.
Calendly
Calendly is a versatile schedule platform that helps in meetings and appointment arrangements. The software integrates with other tools and calendars, automating follow-ups and reminders.
Calendly offers four pricing packages: Free: $0, Standard: $10 per seat monthly, Teams: $16 per seat monthly, and Enterprise: custom.
It makes Calendly suited for individuals, starting with basic scheduling.
Motion truly holds its own by offering some unique features for project management. The selling point that it offers is the ability to create custom schedules.
Event organizers can consolidate all projects in one place, which is a huge plus. It will enable them to stay organized and manage their tasks better.
We highly recommend it, but remember, it will take a few run-ins before you get a hang of it.So, don’t wait until your appointments are in disarray.
Jessica Pereira helps SaaS and digital marketing brands build long-lasting customer relationships with meaningful content. Her favorite topics include career development, productivity, and email marketing.
With automation and AI that intelligently plan your day, schedule meetings, and build the perfect to-do list.
Motion
