JazzHR Review: Features, Pricing, & Alternatives

Our Verdict

Explore our comprehensive JazzHR review to uncover how this ATS simplifies recruitment, enhances efficiency, and streamlines hiring.

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JazzHR JazzHR
Software Type: Recruiting software
Best For: Small to medium-sized businesses and growing startups seeking to enhance their recruitment efficiency with a user-friendly and comprehensive ATS
Pricing: $49/mo - $359/mo
  • 14-day free trial
  • Library of integrations
  • Unlimited jobs & users
  • Comprehensive dashboard features
  • No mobile app
  • Limited language support

This JazzHR review explores how the applicant tracking system (ATS) revolutionizes recruitment for businesses of all sizes. 

JazzHR simplifies hiring, empowers HR managers, and streamlines recruitment cycles. 

Keep reading to find out more about its integration, scalability, and ability to enhance candidate experiences as part of your organization’s HR needs.

SMB Guide’s Verdict for JazzHR

For businesses aiming to expand, a dependable and efficient applicant tracking system (ATS) is crucial.

According to this criteria, my rating for JazzHR is 7.8 out of 10. Here’s the detailed breakdown of the scoring for each factor:

In this review of JazzHR, I’ve followed SMB Guide’s detailed criteria for evaluating the applicant tracking software.

FactorRating (out of 10)
Pricing and Plans7.5
Job Posting and Candidate Sourcing8.5
Universal Search and Candidate Database8.5
Resume Management and Screening8
Applicant Tracking8
Candidate Evaluation and Assessment8
User Interface and User Experience7
Integration, Compatibility, and Supported Platforms8.5
Customer Support6.5
SMB Guide Rating7.8

Pricing & Plans

JazzHR offers a range of pricing plans tailored to meet diverse business needs, including an option for a free trial.

JazzHR pricing

The platform also recommends a plan based on a specific hiring requirement selected from the “I’d like to” dropdown list on the hiring page, ensuring that your business gets a solution that aligns with your recruitment specifications. 

These plans cater to different scales of hiring needs, making them suitable for businesses from startups to well-established enterprises, including the ones that operate remotely.

Hero — For Small Teams

This plan is tailored for small teams that require basic recruitment tools within a limited location, providing pocket-friendly and simple solutions to help them grow their team and business.


  • $49 per month (billed annually)
  • $588 per year


  • Unlimited users
  • 3 open jobs
  • Job postings and syndication
  • Custom workflows
  • Employer branding options
  • Email sync and auto-send emails
  • Candidate sourcing
  • Collaborative hiring
  • Compliance and reporting
  • Support by email only

Who it’s for: Small businesses and startups with minimal and focused hiring needs.

Plus — For Growing Teams

Plus plan is a comprehensive hiring solution for businesses expanding their businesses with expanding recruitment requirements.


  • $239 per month (billed annually)
  • $2,868 per year


  • All features in Hero
  • Unlimited users and open jobs
  • Enhanced job postings and syndication
  • Comprehensive applicant tracking 
  • Advanced employer branding
  • Collaborative tools for team hiring
  • Interviews and assessments integration
  • Customizable email templates
  • Robust reporting tools
  • Support by email and chat

Who it’s for: Medium-sized businesses seeking extensive hiring features and unlimited job postings.

Pro — For Enterprises

Pro is the plan to go with for accessing advanced hiring platforms and offering full-scale recruitment management for large businesses.


  • $359 per month (billed annually)
  • $4,308 per year


  • All features in Plus
  • Offers and e-signatures
  • Advanced reporting and compliance
  • All-access support including calls

Who it’s for: Large enterprises that require a robust recruitment management system with advanced features such as compliance reporting and extensive support.

Add-ons — For Advanced Requirements

JazzHR provides additional flexibility by offering a range of add-on features.

JazzHR add-on pricing

These stand-out features can be selected individually, even if they are not included in the chosen plan, allowing users to enhance and tailor their recruitment process according to specific needs.

  • Candidate Texting: This feature enables direct text messaging with candidates for quicker communication. It enhances candidate engagement and allows for immediate response, making the recruitment process more dynamic and interactive.
  • Dedicated Account Manager: Provides personalized customer support with a dedicated manager. They assist with strategic planning, offer customized training sessions, and give early access to new features, ensuring your recruitment strategy aligns with best practices.
  • Offers & eSignatures: Streamlines the offer letter process with digital signatures. It accelerates the final hiring stages, reduces paperwork, and offers a convenient way for candidates to accept job offers electronically.
  • Advanced Visual Reporting:  Delivers comprehensive, easy-to-understand visual reports on recruitment metrics. These insights help in analyzing the effectiveness of hiring strategies and making data-driven decisions.
  • All-Access Support:  Ensures you have round-the-clock support through various channels, including phone, email, and live chat, enhancing the user experience and providing timely assistance.
  • Zoom Integration: Seamlessly connects JazzHR with Zoom for conducting virtual interviews. This integration simplifies scheduling and conducting remote interviews, making the process more efficient.
  • Candidate Export Integration: Facilitates secure and compliant exporting of candidate data to other HR systems or services, enhancing data mobility and integration capabilities.
  • Career Page Customization: Offers tools to customize the careers page hosted by JazzHR. This customization helps align the careers page with your company’s branding and recruitment messaging.
  • Bulk Emails: Increases the capacity to send emails in bulk to candidates. It is particularly useful for large-scale recruitment drives, simultaneously allowing efficient communication with multiple candidates.
  • Single Sign-On: Enhances security and user convenience with SSO capabilities. It simplifies the login process and integrates with your existing IT infrastructure for streamlined user management.
Add-on FeaturePrice/month
Candidate TextingStarting at $39
Dedicated Account Manager$119
Offers & eSignaturesStarting at $59
Advanced Visual ReportingStarting at $59
All-Access Support$49
Zoom IntegrationStarting at $29
Candidate Export IntegrationStarting at $29
Career Page CustomizationStarting at $29
Bulk EmailsStarting at $29
Single Sign-OnStarting at $29

Job Posting and Candidate Sourcing

JazzHR simplifies the job posting process, offering an intuitive and efficient way to create and publish job listings.

Its integration capabilities with numerous job boards and the ability to cross-post to various social media platforms enhance the visibility of your job openings, ensuring a broader reach to potential candidates. 

The ease of distribution is a significant advantage if you’re looking to quickly attract a diverse talent pool.

JazzHR job posting

JazzHR excels with its robust resume parsing capabilities and seamless job board integrations.

The software’s automated candidate matching feature further streamlines the sourcing process by identifying suitable candidates based on job requirements and criteria set by the employer.

This comprehensive approach to sourcing ensures that you can efficiently identify and attract the most qualified candidates that suit your recruitment needs and significantly improve the effectiveness of your hiring process.

There are 6 steps involved in creating a new job posting, each offering a varying level of functionalities.

1. Post

This initial step is critical in attracting the right candidate.

JazzHR creating a job

It involves creating a detailed job post with a clear job title, defining the type of employment (full-time, part-time, or remote), specifying the minimum experience required, and providing a comprehensive job description.

This step sets the tone for the kind of applicants you attract.

2. Application

In this step, you can create or edit the outline and contents of the application forms.

JazzHR job application

JazzHR allows you to customize these forms, inducing the addition, removal, or making certain questions mandatory.

This flexibility ensures you gather all the necessary information upfront, streamlining the screening process.

3. Workflow

This stage allows you to customize the pipeline stages for handling the submitted applications.

JazzHR hiring workflow

You can define each stage of the recruitment process based on your recruitment workflow, creating a structured path that each application follows, ensuring consistency and thoroughness in the evaluation process.

4. Team

Here, you can add members of your hiring team and assign them specific roles in the screening and interviewing process.

JazzHR adding team members

This collaborative approach ensures that the right member from the hiring team is assigned to screen applications of different natures.

5. Refer

This step is designed to leverage your existing network for candidate referrals. It encourages team members and employees to refer potential candidates, broadening your candidate pool with prescreened individuals.

6. Promote

JazzHR’s integration with multiple platforms is utilized in this final step. You can select platforms for posting job openings, choosing from both free and paid options.

This extensive reach enables you to advertise your job openings across a broad spectrum of channels, maximizing visibility and attracting a diverse range of candidates.

Universal Search and Candidate Database

JazzHR’s universal search capability is a powerful tool for recruiters and HR professionals.

JazzHR candidate search

It allows users to swiftly locate candidates based on a variety of criteria, including skills, experience, and qualifications.

This feature streamlines the candidate search process, making it easier and more efficient to identify the most suitable applicants for open positions.

The candidate database in JazzHR is equally efficient. It offers robust functionality for storing and retrieving candidate information, managing tags or labels for easy categorization, and tracking interactions with candidates. 

This comprehensive approach ensures that all pertinent candidate information is easily accessible, facilitating better organization and communication throughout the recruitment process. 

Now, let’s take a look at the different ways you can access and use the database:

  1. You can manually add candidates by entering candidate information directly into your candidate list. This method is ideal for adding candidates one by one. It involves filling in details such as the candidate’s name, contact information, qualifications, resume, etc.
  2. You can also import a CSV file if you wish to add multiple candidates simultaneously. This method efficiently migrates candidate data from other systems or databases into JazzHR’s structurally formatted database.
  3. JazzHR also offers a resume parsing feature where users can upload a candidate’s resume, and the system automatically extracts and populates relevant data fields. This tool simplifies the process and saves you time by automatically adding candidates to your database directly from their CVs.
  4. JazzHR has integrations with various job boards such as LinkedIn and Indeed. You can directly import the profiles of candidates from these platforms into your JazzHR database and streamline the process of sourcing candidates from external sources.

Resume Management and Screening

In JazzHR, the resume management and screening process is pretty simple. JazzHR houses a centralized resume database that allows efficient management and organization of resumes.

This system is instrumental in keeping track of numerous applicants, ensuring that no potential candidate slips through the cracks.

However, JazzHR’s resume parsing feature is not entirely flawless. While the auto-fill feature works well with the resumes you import through LinkedIn or Indeed, there are flaws when fetching the information from file attachments.

The fields from the file attachment are not appropriated to the respective fields in the application form.

However, having the attached resume lets you double-check the filled-in information. Despite some flaws, JazzHR makes screening of the resumes a less daunting task.

The software employs keyword matching, customizable filters, and advanced search options, enabling you to effortlessly skim through the applications and resumes.

Whether it’s filtering by specific skills, qualifications, or experience, JazzHR’s screening capabilities ensure that only the most fitting candidates, based on your requirements, are displayed on your screen.

JazzHR candidate screening

Regardless of the accuracy, you can still attach necessary and relevant documents to the profile, add notes, create scorecards, have discussions, send emails, and verify the authenticity of the applications by checking the references.

The process of evaluating candidates is well-organized with JazzHR’s sophisticated screening tools for a streamlined candidate evaluation.

This includes deep diving into each candidate’s qualifications, ensuring a thorough review that aligns with the job requirements.

Applicant Tracking and Candidate Management

JazzHR has a fairly easy and comprehensive candidate tracking and management system.

jazzhr candidate search

You can simply access all the information you need about any particular candidate from the candidates.

Additionally, you can apply specific and multiple filters (on the right side of your screen) to fish out a particular candidate of your choice.

You can get detailed insights into each candidate’s journey and ensure a thorough tracking of their applications through every stage of the recruitment process.

JazzHR also allows you to access extensive candidate information, including interaction histories, evaluations, and notes, providing a well-rounded perspective of every applicant.

JazzHR bulk actions

In addition to these robust tracking capabilities, JazzHR enhances candidate management with its “Bulk Action” feature.

You can use it to:

  • Send an Email – This feature allows mass communication with candidates. Whether sending letters of approval or rejection, introducing new job opportunities, or racing out to the candidates, this tool streamlines mass emailing, ensuring efficient and consistent communication.
  • Change Status – With this feature, you can update the statuses of multiple candidates simultaneously. It’s particularly useful when moving a group of candidates to the next stage in the hiring process or updating their application statuses in bulk.
  • Add To Job – With this feature, you can build a pipeline for new job openings, move candidates to a different job position based on different criteria such as their skills or location. It’s an easy and efficient way to manage candidate allocation across different job openings.
  • Delete – You can use this option to remove a huge chunk of unwanted profiles and clean up old information on candidates. This can help you maintain an updated and relevant candidate database.
  • Resume Download – This action allows you to download the resumes of multiple candidates simultaneously. It’s a time-saving feature when it comes to reviewing and sharing the resumes of multiple candidates with other team members for further discussion.

Candidate Evaluation and Assessment

JazzHR offers a robust set of features for evaluating and assessing candidates, which are integral for making informed hiring decisions.

It allows integration with various tools for skills testing and pre-employment assessments. This integration enables you to gauge the competency of the candidates and their suitability for the designated roles.

JazzHR also provides interview scorecards, which can be a crucial feature for a systematic candidate evaluation.

These scorecards can help standardize the interview process and provide a structured approach to assess candidates uniformly.

A comprehensive suite of tools is available in JazzHR for an effective candidate evaluation and assessment, including the following:

  • Profile – Each candidate’s profile in JazzHR is a repository of comprehensive personal and professional information. It includes a detailed work history, educational background, skills, and other relevant and necessary data that helps in the preliminary assessment of the candidate’s eligibility for the designated position.
  • Interviews – JazzHR allows you to schedule and manage interviews by providing integration accessibility to essential platforms. You can assess the candidate’s verbal communication skills, technical knowledge, and overall attitude and suitability of the candidate for the open position
  • Discussions – JazzHR fosters collaborative decision-making by allowing your team members to engage in discussions about the potential candidates. This feature ensures that various perspectives are considered, leading to a more balanced and informed hiring decision.
  • Scorecard – JazzHR’s scorecard feature provides a standardized method for evaluating candidates. It allows your team members to rate candidates on various criteria, ensuring a consistent and objective assessment process
  • Assessments – Integration with various external assessment tools enhances JazzHR’s capability to conduct skills testing and other pre-employment evaluations. This feature is pivotal in assessing the technical and professional competencies of candidates.
  • Emails – JazzHR lets you monitor email communications with candidates that can provide insights into their interaction style, responsiveness, and communication skills, which can be a crucial soft skill for certain roles.
  • Documents – The ability to manage and review additional documents such as resumes, cover letters, and portfolios enables a deeper dive into a candidate’s qualifications and achievements.

User Interface and User Experience

The UI and UX of JazzHR is jazzy, just as the name suggests, offering a classic yet neat design that’s user-friendly and productive.

When you log in to your JazzHR account for the first time to get started, the home page (dashboard) provides various instructions and tutorial videos to help you learn and understand the different features.

Regardless of the features and functionalities, learning to use JazzHR might require as much as the effort required in learning Jazz.

Considering the simple and user-friendly layout, your hands and fingers will start to move automatically with ease to navigate through different pages.

JazzHR dashboard

The Dashboard is the home page that houses all the important and necessary information in one place and acts as a command center.

You don’t have to navigate or search for any recent updates, all such recent updates are displayed under the Notifications section and Latest Activity section. 

JazzHR also allows you to add specific candidates to your watchlist to get exclusive updates on them, ensuring that important updates on selective candidates do not slip through the cracks.

One of the notable features of JazzHR is that each member of your team gets a customized board that notifies them based on their tasks and activities.

Instead of clustering all the updates and activities, every team member gets updates on their future tasks and activities, such as upcoming interviews, which can be seen under the My Interviews section.

JazzHR also provides a wide range of customizable reports. It also provides a separate dashboard for all your reports, making it easy to quickly find the information you’re looking for.

JazzHR custom reports

With just a few clicks, you can easily get a detailed report on different criteria such as job openings, applications, selected candidates, filters based on the pipeline, timing, source, and much more.

One of the notable features of JazzHR’s report page is that you can save important and relevant reports to quickly access them at any given time.

Integrations, Compatibility, & Supported Platforms

JazzHR has some remarkable integration capabilities that can help you effortlessly sort through your candidates, communicate with your team, connect with other HR systems, process payrolls, conduct background checks, and much more.

JazzHR integrations

Every platform for integration is categorized under different groups based on the nature of integration to help you find out what you need and when you need it.

These integrations synchronize data from across multiple platforms and bring it to your screen in one place.

JazzHR job boards

JazzHR also has a wide range of Paid Job Boards options for you to choose from, should you decide to expand your recruitment on a larger scale to reach out to more candidates.

All you need to do is select the paid job boards you’d like to get and pay for them, and voila, your recruitment level scales up.

JazzHR integration features can help you do much more, such as scheduling meetings and interviews with candidates and team members across different places, streamlining HR workflow with HRIS and payroll systems, conducting reliable background checks for a safe and compliant candidate screening process, etc.

It is important to note that JazzHR doesn’t have a dedicated mobile app. However, JazzHR is mobile-friendly, which means you can still access your candidate database and perform other actions even through your mobile web browser. 

While it might be a little inconvenient on account of the smaller screen and lack of easy navigation, it can still help you get the job done even when you’re on the go.

Customer Support

JazzHR does not have a round-the-clock customer support system. Priority is given to customers based on their plans.

JazzHR has three kinds of support systems in place for its customers: Call, Chat, and Emails.

While the Pro plan users get the top priority with all three customer support options, Plus plan users do not get call support, and Hero plan users can reach out to customer support only via Email.

Customer support takes longer than the standard wait time for responding to emails. Speaking from personal experience, the JazzHR support takes an average of 10 hours to respond to your emails.

So if you’re a small-scale recruiter with the Hero plan to meet your basic hiring requirements, make sure you learn all about the software when you get started, or else you’ll end up waiting for hours on end to get a response from the support team.

JazzHR — Unique Features

Now, let’s take a quick look at some of the unique features that JazzHR offers.

Selective add-on upgrades

JazzHR understands that every business is unique and hence has different requirements.

JazzHR add-on options

Thus, you are not limited to the features of your chosen plan, you can choose any plan of your choice and get any additional feature as an add-on to your existing plan to make sure you pay only for what you need.

Integration capabilities

JazzHR gives you a wide range of integration options to choose from to help you enhance your productivity, communication, reliability and overall performance of your company.

What the Experts Say About JazzHR

Are you wondering what the experts and users have to say about JazzHR?

  • G2: 4.4/5 (573 reviews)
  • Capterra: 4.4/5 (466 reviews)
  • TrustRadius: 7.5/10 (122 reviews)

Overall, JazzHR has been a highly effective tool for managing our recruitment process. Its user-friendly interface, robust applicant tracking system, and seamless integration with job boards and social media platforms make it a top choice for businesses of all sizes.

Kavindu Githsara, System Specialist – Verified Capterra review

We went from 500 to 1500 people quickly because to JazzHR’s scalable design. We were able to create a streamlined and effective recruiting procedure with clear and well-defined workflows that aided each recruiter in doing their job more effectively. Facilitates consolidation of related materials.

Jessica D., Game Programmer – Verified Capterra review

JazzHR Alternatives

If you feel like JazzHR does not quite fit the needs of your small to medium-sized business, you’ve got nothing to worry about.

Consider these three alternatives that could be the ideal fit for your business needs.

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Free - $439/mo
$269/mo - $479/mo
$89/mo - $279/mo
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Free - $439/mo
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$269/mo - $479/mo
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$89/mo - $279/mo

Breezy HR

Breezy HR homepage

For those seeking an affordable recruitment solution, Breezy HR stands out as a viable option. It boasts an easy-to-navigate platform equipped with sophisticated features for sourcing candidates, automating recruitment workflows, and organizing interviews.

Breezy HR’s complimentary plan offers a risk-free opportunity to explore its functionalities before committing to a paid subscription.

Start 14-day free trial of Breezy HR today!


Recruitee homepage

Recruitee emerges as a strong alternative to JazzHR, known for its engaging, user-friendly interface and a suite of robust features.

Its visually attractive design paired with effortless navigation offers a pleasant user experience.

Ideal for both burgeoning startups and growing enterprises, Recruitee boasts an array of comprehensive recruitment tools, customizable workflows, and smooth integrations. 

However, its higher price point may need to be weighed by organizations watching their budgets closely.

Start 18-day free trial of Recruitee today!


VIVAHR homepage

VIVAHR distinguishes itself with a strong focus on employer branding and affordability. Its advanced automation capabilities simplify recruitment workflows, all accessible through an intuitive interface.

Tailored for the unique needs of small businesses and startups, VIVAHR offers a cost-effective pricing structure that doesn’t compromise on essential recruitment features.

Further reading: 7 other JazzHR alternatives

Getting Started with JazzHR

With the competitive realm of applicant tracking systems, JazzHR stands out distinctly. It’s known for its user-friendly interface, comprehensive features, and customization capabilities, making it a vital tool for recruiting exceptional talent.

Get ready to transform your hiring practices, enhance your company’s image, and find the ideal candidates to enrich your team.


How do I get traffic to my job openings with JazzHR?

JazzHR integrates with over a dozen free job boards to increase visibility for your job postings. It also allows posting to premium job boards through an easy-to-use interface, enhancing the reach of your job openings.

Can I change my JazzHR plan at any time?

Yes, users have the flexibility to upgrade their JazzHR services as and when necessary, providing a wide scope for scalability as the business grows.

What is the milling frequency for JazzHR?

JazzHR provides flexible billing options, including month-to-month contracts and additional savings on annual contracts.

Multi-year subscriptions are available if you’re looking for a long-term contract at better prices.

Breezy HR

Improve your entire hiring process with Breezy HR. Their applicant tracking system (ATS) helps you attract & hire quality employees in less time.

Start free trial
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JazzHR recruiting software is easy-to-use and highly flexible for your small business.

Product Brand: JazzHR

Editor's Rating:

Beatrice is a seasoned productivity writer with a knack for uncovering game-changing productivity hacks that simplify life routines. Armed with a triple major in Commerce, Accounting, and Insurance, she also runs her own digital consulting firm. You'll usually find her immersed in crafting captivating literary novels and traveling the world.