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- Free forever plan
- 50+ integrations
- Easy to setup
- Great customer support
- No mobile app
- Limited reporting and analytics features
Are you looking for a simple and effective way to schedule appointments with your clients, prospects, or team members?
Are you searching for a scheduling solution that can communicate with your current calendar and other platforms?
Appointlet might be the one for you!
Appointlet is a cloud-based appointment scheduling software that allows you to create booking pages, embed them on your website or social media, and let your customers book appointments with you online.
- But is Appointlet the right tool for your needs?
- What are its strengths and weaknesses?
- How does it compare to other similar software in the market?
In this review, we will answer these questions and more by taking a close look at the features, use case, and pricing of Appointlet.
By the end of this article, you will have a clear idea of whether Appointlet is the best solution for your appointment scheduling challenges.
SMB Guide’s Evaluation Factors for Appointlet
In our evaluation of Appointlet, SMB Guide focuses on key aspects vital for scheduling software. We explore pricing structures and plans, emphasizing adaptability to user needs.
Feel free to jump ahead to the factor you’d like to examine by clicking below:
- Pricing & Plans
- Appointment Workflow Automation
- Customization Options
- Calendar Management Features
- Automated Reminders and Notifications
- Client Management and Communication
- User Interface and User Experience
- Integrations, Compatibility, & Supported Platforms
- Customer Support
Pricing & Plans
Appointlet offers three pricing plans for businesses of different sizes and needs. All plans come with a 15-day free trial and unlimited appointments.
Here is an overview of each plan and its value proposition.
This is a free plan that users can opt for booking and scheduling. It includes all the basic features needed for booking software such as checking calendars before booking, customized booking links, stylized booking pages and emails, auto-detecting booking time zones, automated email and SMS notifications, and integrations.
This plan is ideal for personal use or testing out the software before upgrading. However, do note that priority support requirements are available only on paid plans.
- Unlimited users and bookings can be made
- One booking page available
- Customizable availability and booking rules
- Integration with Calendar apps, Zoom, Google Meet, MS Teams, Webex and more
- Automatic email confirmations
Who it’s for: Individuals who offer one-on-one services or consultations and need a simple and affordable solution to manage their appointments.
This is the next level plan for small to medium sized businesses or teams who want to offer more flexibility and personalization to their clients.
This tier includes all the features provided by Appointlet and would be a perfect fit for teams needing more robust scheduling software.
- $10 per member per month
- $8 per member per month (when billed annually)
- Unlimited scheduling pages and meeting types
- Multiple booking pages
- Automated meeting reminders
- Customizable booking forms and thank you pages
- Custom domain and branding
- Integration with Zapier, Stripe, and PayPal
Who it’s for: Businesses or teams who offer multiple types of services or sessions and want to create a professional and branded booking experience for their clients.
This is the custom plan for large businesses or organizations who want to get the most out of Appointlet and tailor it to their specific needs.
The Enterprise plan offers everything the Premium plan offers, plus advanced security, reporting features, and priority customer support.
- All features of Plus plan
- Advanced security measures for user accounts
- Priority customer support
- Quarterly account reviews and reports
Who it’s for: Ideal for businesses or organizations who have complex or unique booking requirements and need a fully customized and secure solution.
Appointment Workflow Automation
Appointlet is designed to streamline the booking process for both clients and administrators.
It allows businesses to automate various tasks and workflows related to scheduling appointments, like round-robin method appointments to available staff members based on their skills, availability, or location.
This feature is available in the Plus and Enterprise plans and can help businesses distribute their workload evenly and efficiently.
Appointlet can also set up recurring appointments for clients who need regular or ongoing services.
Additionally, Appointlet can automatically send follow-up emails or messages after appointments to improve customer satisfaction and engagement.
For example, it can send satisfaction surveys to collect feedback, request reviews to boost social proof, or offer post-appointment resources to add value.
Appointlet gives businesses a high level of control over their appointment types and durations.
They can create different types of services or sessions, such as consultations, demos, coaching, training, etc., and set different durations, prices, availability settings, buffer times, booking rules, and more for each meeting type.
They can also create multiple booking pages for different purposes, such as landing pages, email campaigns, social media posts, etc., and link them to different appointment types.
Appointlet also allows businesses to customize the look and feel of their scheduling page to match their branding and style.
They can use their own domain and logo, choose their own colors and fonts, upload their own images, and add their own content and messages.
You also have the option to customize your booking forms and thank you pages to collect relevant information from your clients and provide them with a confirmation and a summary of their appointment details.
Calendar Management Features
Appointlet allows businesses to manage multiple staff members’ schedules and resources.
Users can create different types of services and assign them to different staff members, who can then set their availability and sync their calendars with Appointlet automatically.
The software supports various calendar platforms, such as Google Calendar and Office 365.
Appointlet also handles appointments across different time zones and automatically converts them to the user’s local time.
Users can easily reschedule or cancel appointments through the software, and both parties will receive email confirmations and updates.
Automated Reminders and Notifications
Appointlet helps businesses reduce no-shows and increase client satisfaction by sending automated reminders to clients before appointments.
Users can customize the content, timing, and frequency of the reminders, as well as choose between email or SMS delivery.
Administrators also receive notifications for new bookings or changes, and can view them on a dashboard or on their calendars.
Users can also enable automatic follow-ups after appointments to solicit feedback or referrals from clients.
Client Management and Communication
Appointlet enables businesses to manage client information through integrations with CRMs like Salesforce.
Users can also add custom fields while sending form invitations to collect additional information from clients during the booking process.
Appointlet facilitates seamless communication between businesses and their clients through its communication features, such as email notifications, or SMS reminders.
Users can also embed a booking widget and webhooks on their websites or social media pages, or share a booking link via email or other channels.
User Interface and User Experience
Appointlet’s user interface and experience are intuitive and friendly.
The software has a simple and clean design, with a color-coded calendar view that shows the availability and bookings of different staff members.
Users can easily navigate through the software using the sidebar menu, where they can access different features and settings.
The software also has a very responsive design that adapts to different screen sizes and even mobile devices.
Integrations, Compatibility, & Supported Platforms
Appointlet is compatible with other tools and systems commonly used in the space.
It integrates well with popular project management, communication, or collaboration platforms, such as Zapier, Mailchimp, Zoom, Stripe, PayPal, Webex, MS Teams, Slack, and more. Users can also access Appointlet’s API to create custom integrations with other applications.
Appointlet is available as a web-based software that works seamlessly on any browser and operating system.
However, Appointlet does not currently have any mobile dedicated application on either iOS or Android.
Their FAQ section mentions that they’re currently working on the applications, but the websites are compatible and responsive enough on mobile devices too.
When it comes to customer support, Appointlet falls a little short with a lack of phone support.
But, their support team is highly responsive and helpful, and they can be reached via email and live chat during business hours Monday through Friday.
Appointlet also provides tons of self-help resources, such as documentation, FAQs, video tutorials, and blog posts.
Users can also join the Appointlet community forum to share tips, feedback, and ideas with other users.
Appointlet — Unique Features
Wondering what makes Appointlet different? Here are some unique features of the software worth mentioning.
Pooled availability and co-hosted meetings
Appointlet offers a convenient round-robin setup to equitably distribute meetings among team members. This feature ensures an equal distribution of appointments, and users can assign priority statuses to favor specific team members based on their availability or importance.
You can also use the co-hosted meeting feature to assign multiple team members to manage a single meeting.
This functionality facilitates collaborative scheduling and ensures that all necessary team members can attend crucial meetings.
Integrations on the free plan
One feature in particular that sets Appointlet apart from competitors is that all the main integrations like Zoom and MS Teams are included in the free plan itself and isn’t locked behind a paywall.
This is a great inclusion for teams on a budget that are looking for better integration into their existing digital tools ecosystem.
What the Experts Say About Appointlet
Appointlet has received positive reviews from experts and users alike. On softwareadvice.com it has received 4.8/5 out of 95 ratings, and from G2.com it has received 4.4/5 stars and also received their High Performer of Fall 2023 award.
Matthew from Capterra.com mentioned, “Appointlet is an excellent tool that can be tailored to meet very specific expectations for booking. Ideal for an organization that needs control and granularity in a booking link (e.g. different demos by different reps, etc.).”
SMB Guide’s Verdict for Appointlet
Based on our analysis, we give Appointlet a score of 8.6 out of 10.
Here’s the detailed breakdown of the scoring for each factor:
|Rating (out of 10)
|Pricing and Plans
|Appointment Workflow Automation
|Calendar Management Features
|Automated Reminders and Notifications
|Client Management and Communication
|User Interface and User Experience
|Integration, Compatibility and Supported Platforms
|SMB Guide Rating
Appointlet might not be the best fit for everyone, depending on your needs and budget. Here are some alternatives to Appointlet that you might want to consider.
YouCanBook.me is a popular online scheduling tool that also syncs with Google Calendar and other calendars. YouCanBook.me allows you to customize your booking page with your brand, colors, and questions.
You can also set up multiple booking types, availability rules, buffer times, and cancellation policies.
It offers a free plan for one calendar and one booking page, and a paid plan that starts at $10 per month for unlimited calendars and booking pages.
YouCanBook.me is best for individuals and small teams who need a flexible and affordable online scheduling solution.
Google Calendar serves as a free scheduling and time management tool, enabling users to create, edit, and set reminders for various events.
The platform allows users to include event specifics such as type, timing, locations, and invite others to join. It also provides access to country-specific holidays and sends reminders for the birthdays of contacts stored in Google.
The mobile app version of Google Calendar extends its functionality for on-the-go scheduling needs, offering convenience and accessibility.
As a free tool, it caters to both personal and professional event scheduling requirements.
Whether for personal agendas or work-related tasks, Google Calendar offers a versatile and efficient solution for managing events seamlessly for anyone.
Picktime is a free and versatile booking software that works for any type of business or service. It lets you create booking pages, manage staff members and locations, set up recurring appointments, and accept online payments.
Picktime also has features like email and SMS reminders, customer reviews, reports, and integrations with Google Calendar, Mailchimp, Stripe, and more.
Picktime has both Android and iOS apps, and its paid tiers start from $3 per 3 users when paid yearly.
It’s best for anyone who wants to save time and money on their scheduling needs.
Getting Started with Appointlet
If you’re looking for an online booking tool that offers a balance between simplicity and functionality, you can’t go wrong with Appointlet.
It has everything you need to create professional and personalized booking pages that help automate your workflow.
Ready to start scheduling appointments online? Click the button below to request a demo of Appointlet today!
What is Appointlet used for?
Appointlet is an online web-based scheduling and appointment booking software that helps users manage and automate their meetings.
What are the main integration features Appointlet offers?
Appointlet integrates seamlessly with Google and Office 365 calendars, while also integrating with Google Meet, Zoom, Slack, and MS Teams for appointment scheduling.
Does Appointlet have a mobile application?
Appointment currently does not have any Android or iOS applications. However, the website itself is responsive and compatible with any mobile device.
Appointlet makes online scheduling simple, so you can stay focused at work.
Product Brand: Appointlet