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Picktime
- Free forever plan
- 30+ integrations
- 24x7 bookings
- Mobile apps
- Limited customizations
- Lack of customer support
Optimizing meeting management across multiple platforms is a challenge for businesses. Imagine a centralized hub for planning and executing meetings seamlessly, accounting for various channels and time zones.
Picktime emerges as a comprehensive appointment scheduling system, enhancing client service and efficiency. It offers a range of features, even in its free version.
This review aims to explore Picktime’s suitability for your diverse business needs.
SMB Guide’s Verdict for Picktime
SMB Guide’s overall rating for Picktime is 8.5 out of 10. Here’s the detailed breakdown of the scoring for each factor:
Picktime is a great tool for businesses to handle bookings and arrange appointments. It offers a wide range of integrations, is reasonably priced, and is fairly easy to use.
It’s packed with features, with enough tools in the free version to meet small business requirements. Access to locations, workforce optimization, and staff scheduling are some of the best features offered by this platform.
Picktime is perfect for a business with two locations and a small workforce.
In this review of Picktime, I’ve followed SMB Guide’s detailed criteria for evaluating the appointment scheduling software.
Pricing & Plans
There are three types of plans for the app: Free, Starter, and Pro.
The free plan lets you have a unique online booking page to set up as many meetings as needed. However, it has a lot of restrictions compared to the paid plans with only 3 users per group and no SMS alerts or reminders.
With the Starter plan, you can use more advanced features, such as sending SMS reminders, making recurring reservations, and merging friends.
The Pro plan comes with the most advanced features, like emails that can be customized, support for multiple languages, and more than 100 connections.
It allows a minimum of 20 users, and for every extra 10 users, you have to pay an extra $10 per month.
While many competitor apps charge per user, Picktime is a cost-effective option as it includes multiple users in a single monthly package.
Free Plan
The Free Plan is a basic plan that offers all the standard features for easy appointment scheduling and can be used by up to 3 users per group.
Price
- Free
Features
- 3 Resources
- 2 Locations
- 2 Classes
- Unlimited Appointments
- Import Contacts
- Email Notifications
- Online Booking Page
- Payments with PayPal
- Over 8+ Powerful Integrations
Who it’s for: Freelancers and small businesses that need an easy solution for appointment scheduling.
Starter Plan
This plan offers advanced features including SMS and email reminders and notifications that are not available with the free plan.
Price
- $4 per user per month
- $3 per user per month, billed annually
Features
- 3 Resources
- 2 Locations
- 5 Classes
- Unlimited Appointments
- Merge Contacts
- Email Notifications & Reminders
- SMS Notifications & Reminders**
- Payments with PayPal, Stripe & Square
- Recurring Bookings
- Two-way sync
- Attendance
- Automatic Timezone conversion
- Over 15+ Powerful Integrations
Who it’s for: Businesses and solopreneurs that hold meetings globally and need automatic time zone conversions and more integrations.
Pro Plan
The Pro Plan unlocks the full range of features offered by the platform including unlimited locations, classes, and 100+ integrations.
Price
- $3 per user per month
- $2.25 per user per month, billed annually
Features
- Custom (up to 100) Resources
- Unlimited Locations
- Unlimited Classes
- Customizable Emails
- Booking Page 20+ Languages
- Captcha Verification Online Booking
- SSO
- Round Robin
- Waitlist
- Approve Bookings
- Courses
- Discounts
- Over 100+ integrations with Zapier
Who it’s for: Businesses that hold meetings on a large scale, need more custom branding, booking pages in multiple languages, and maximum integrations.
Appointment Workflow Automation
Picktime is an all-inclusive scheduling software solution. The management features can enhance booking efficiency and eliminate many communication issues.
This platform alleviates most of the tension by handling much of the administrative duties. The resources it provides are powerful, easy to use, and available 24 hours a day, seven days a week.
You can sign up using your Facebook or Google account or another email address. After creating your account, you may add clients and team members.
After signing up, you can arrange appointments and even specify office hours for each team member. You can use Picktime to schedule classes, meetings, online interviews, and other critical events.
This platform also lets you establish recurring appointments. When you create an appointment, you can select ‘recurring’ or ‘single event’.
It can be set to occur on a daily, weekly, or monthly recurring schedule. You can also set the time and duration, as well as additional meetings or customer details, on the same screen.
Picktime helps with online reservations and allows you to send an online booking link. Customers can click on the link and specify their preferred time and date.
You can manage multiple locations and appointments of up to two offices. Picktime automatically checks the client’s location to determine which location is more convenient.
Picktime can also produce extensive reports on each aspect of your business’s operations. They can be sorted by month, week, day, or a specific date range.
Customization Options
While Picktime’s primary function is to schedule and manage appointments, it does offer more features. It allows enterprises to create a comprehensive scheduling system.
The online calendar is key to this, and it is available at all times and from any location. With the customizable calendar, you can see an overview of their day and schedule and change meetings.
You can choose the duration of a meeting and also set aside specific time slots for personal matters. That way, everyone on the team can keep a good balance between their work and personal lives.
Picktime also lets you choose a custom price, payment option, and whether you want to book a single or recurring meeting with a client.
You can also customize the service page by adding your service name, and business logo, and choosing your preferred colors for the template.
Calendar Management Features
An in-app calendar is available with Picktime that can be synced with other calendars.
It works with several calendar apps, including Google Calendar, Outlook, iCloud, and Office 365. With each new appointment, it will sync instantly.
This means that all your meetings updated on every synced calendar will show on Picktime’s centralized calendar making it easier to manage appointments and avoid double bookings.
Picktime also offers a tool for controlling other team members’ schedules. It helps understand their availability on all days and check holidays.
Making changes to your team’s schedules is also simple and fast and you can make changes whenever required to keep the schedule updated.
The Starter and Pro plans also offer automatic conversion of time zones. This feature makes scheduling easier with clients and team members operating from different time zones and ensures there is no double booking or booking at an inconvenient time for either party.
Automated Reminders and Notifications
Picktime offers automated reminders and notifications only with the Starter and Pro plans.
With this amazing feature, you don’t have to worry about your clients forgetting about the meeting and avoid no-shows.
Picktime allows you to choose to send notifications to customers when an appointment is booked, rescheduled, cancelled, and even when appointment confirmation is pending or declined.
You can choose if you want to send your reminders and notifications via email or SMS and choose when to send them.
Client Management and Communication
Picktime offers great options for customer management. The customer management tool has information about customers.
This can help you with lead capturing and making good marketing strategies.
In addition to this, you can add and remove new data whenever you want.
Customers can also make their own accounts if they want to. This lets them keep track of their meetings with you, among other things.
This platform also makes online payments easier. You can ask for a booking deposit, payment ahead of time, or payment after the meeting on the platform for setting up appointments.
You can receive payments easily by integrating with PayPal, Square, and Stripe.
User Interface and User Experience
Picktime is appreciated by many users for its easy-to-use interface. The layout is pretty straightforward and it is fairly easy to navigate through.
It gives an overview of the bookings and revenue and you can access a daily, weekly or monthly report for the same.
The calendar is also available in a daily, weekly or monthly format and you can set it to your preference. With one centralized calendar, you can manage all appointments at every location.
You can easily get reports of all bookings including approved, cancelled, bookings made by other team members, bookings by location, and payment types all in one place.
These reports can be sorted by dates and you can choose to view the reports of a specific date or a custom date range.
Integrations, Compatibility, & Supported Platforms
When you connect all of your calendars to Picktime, it will synchronize them.
With Picktime, all of your calendars and timetables are consolidated into one easy-to-access spot. Picktime organizes everything automatically, sparing you the headache of navigating between platforms to make a schedule.
Picktime offers several integrations with calendars, video meetings, CRM software, contacts, payments, booking widgets, and analytics.
Calendar integrations of Picktime include:
- Google Calendar
- Outlook Calendar
- Exchange Calendar
- iCloud Calendar
Video meeting integrations of Picktime include:
- Google Meet
- Microsoft Skype/Teams
- Jitsi Meet
- Zoom
- GoToMeeting
CRM software integrations of Picktime include:
- Salesforce
- Zoho
- Pipedrive
- HubSpot
Contacts integrations of Picktime include:
- Google Contacts
- iCloud Contacts
Payment integrations of Picktime include:
- PayPal
- Stripe
- Square
Booking widget integrations of Picktime include:
- Facebook and Instagram
- Booking button
- Google/Google Maps
- WordPress
- Weebly
- Wix
- Joomla
- Squarespace
- Drupal and more.
While the free plan offers only basic integrations, the full range of integration options offered by Picktime is significantly more than other competing applications.
Picktime is available via a mobile app for iOS or Android devices as well as an online interface.
Customer Support
Picktime offers customer support through:
- Live Chat
- Help library
- How to guides
- Video Tutorials
- Frequently Asked Questions page
The Picktime dashboard features a live chat button that allows you to get in touch with customer service directly.
Additionally, you can refer to the official Help page, which offers comprehensive user manuals and solutions to commonly asked concerns.
Picktime — Unique Features
Picktime offers some stand-out features above the rest. Here are my favorite ones from my time testing the software.
Location access for bookings at multiple offices
Customers can schedule appointments at any branch of the company in addition to choosing dates.
Picktime helps customers with this by recognizing where they are right now and allowing them to make reservations at the branch of their choice.
Gather market knowledge for better marketing
By collecting client data and alerting them about new sales and campaigns, the platform helps companies strengthen ties with customers.
In addition to this, businesses can identify if their clients are repeat businesses, one-time users, or new ones. Clients can also check their incoming engagements and create their own Picktime accounts.
What the Experts Say About Picktime
These are Picktime’s ratings on some of the most popular review sites:
- Capterra: 4.8/5 stars (52 reviews)
- G2: 4.8/5 stars (11 reviews)
- Trustpilot: 4/5 stars (367 reviews)
Some reviewers also compare it to Calendly in terms of pricing and integrations and think of Picktime as a better alternative.
Support very helpful, loved customising my business look, a little tricky for me to get the hang of where and how to do it but multiple uses and familiarising myself means I’m pretty proficient. My products and services look the best on Picktime. I used Calendly and Acuity free trial and found them very bland in comparison, may have been free trial.
Haydie, Director/manager – Verified Capterra review
Great for ease of use and value. Very easy to setup, and the customer booking site was clean and straight forward. Overall, I loved it when we were a smaller business. It got less useful as we grew larger.
Alyse, Owner – Verified Capterra review
Picktime Alternatives
Picktime’s excellent integration options with other programs may make it a great choice, but it may not be the best option for everyone.
Let’s explore other Picktime alternatives that might be more appropriate for your needs.
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Free - $12/user/mo
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Free - $20/mo (per seat)
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Free - $18/mo
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Setmore
Setmore is a scheduling software that allows you to accept payments – a feature that Doodle lacks. You can even take advantage of Setmore’s payment feature on their free plan.
That’s pretty generous if you ask me.
- Starting Price: Free – $12/user per month
- Best For: Small to medium-sized companies that rely heavily on appointments.
Calendly
Calendly is an easy-to-use, powerful scheduling solution designed to boost client satisfaction, decrease wait times, and improve sales.
If you’re looking for more custom options for your team, you can check out Calendly’s Enterprise plan.
Following its free plan, Calendly’s basic plan costs $10 per seat each month.
Google Calendar
Google Calendar is a calendar application for organizing and time management. Reminders can be activated, and users can add, edit, and modify events with type and timing options.
Along with viewing country-specific holidays and getting birthday reminders for people in your Google contacts, it also allows you to add event locations and extend invitations to other users.
If you want to manage your schedule anywhere, anytime, you can use the Google Calendar app for your mobile device.
It is completely free of cost and can be a great option for anyone wanting to plan their activities for both personal and professional purposes.
Other options: Best Picktime Alternatives
Getting Started with Picktime
With its extensive integration capabilities, easy-to-navigate design, and great customization options, Picktime can be quite useful software for individuals, small businesses, and enterprises.
It lets you manage your schedule effortlessly from multiple locations, share your calendar with your team, and book various kinds of meetings.
This tool can assist you with any task related to group bookings, automated time zone translations, or payment connections.
FAQs
What is Picktime?
Picktime is an appointment scheduling tool that makes it easy for businesses to manage people, services, and appointments.
It is a one-stop shop for companies in need of any form of scheduling.
Does using online scheduling with Picktime require having a website?
No, that’s not necessary. Picktime provides you with a connection to a booking page so you may accept online reservations from your clients.
You also get complete control over how your page is customized.
What do I get With my Picktime account?
You receive a personal calendar, a company calendar, and a connection to a customizable online booking page so that you can accept reservations from clients.
Setmore offers a free, online scheduling platform for you to connect with your customers.
Picktime
Picktime is a free online appointment scheduling software and a booking management system.
Product Brand: Picktime
4.3
Beatrice is a seasoned productivity writer with a knack for uncovering game-changing productivity hacks that simplify life routines. Armed with a triple major in Commerce, Accounting, and Insurance, she also runs her own digital consulting firm. You'll usually find her immersed in crafting captivating literary novels and traveling the world.