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YouCanBook.me
- Free forever plan
- Customizable booking page
- 100+ integrations
- Good customer support
- No mobile apps
- Limited reporting and analytics features
Are you searching for dependable and simple appointment scheduling software for your company? Do you want to streamline your booking process so that you and your clients may save time?
Do you require a solution that can communicate with your current calendar and other platforms? If you responded yes to any of these questions, you should look into YouCanBook.me.
In this review, we’ll cover the key features, use cases, and pricing plans for YouCanBook.me. We’ll also share the pros and cons of the software, as well as our rating based on our evaluation criteria.
By the end of this review, you will have a better idea of whether YouCanBook.me is the right solution for your appointment scheduling needs.
SMB Guide’s Verdict for YouCanBook.me
Based on our in-depth analysis, we give YouCanBook.Me an 8.8 out of 10 rating.
Here’s the detailed breakdown of the scoring for each factor:
In this review of YouCanBook.me, I’ve followed SMB Guide’s detailed criteria for evaluating the appointment scheduling software.
What is YouCanBook.me?
YouCanBook.me is a cloud-based appointment scheduling software that allows you to create and manage reservations online.
You may personalize your booking page, connect it with your calendar, send automated reminders and notifications, collect payments, and many other things.
YouCanBook.me was created to assist you in reducing no-shows, increasing conversions, and improving customer satisfaction.
Pricing & Plans
YouCanBook.me has 2 plans to suit your needs and budget whether you’re a solopreneur, a small business owner, or a large organization.
Here is an overview of the pricing structure and available plans.
Free Forever
This is a free plan that users can opt for booking and scheduling. It includes all the basic features needed for booking software like checking calendars before booking, customized booking links, stylized booking pages and emails, auto-detect booking time zones, automated email and SMS notifications, and integrations.
This plan is ideal for personal use or testing out the software before upgrading. However, do note that customer support is only available through the blog posts, and their vast resource library.
Email support requires you to upgrade.
Price
- Free
Features
- Robust booking page
- Effective notifications and inquiry forms adhering to industry best practices
- Variable availability tailored for each day
- Convenient cancellation and rescheduling options
- Capability to establish pricing and process payments
- Seamless integration with Google or Microsoft calendars
Who it’s for: Individuals and entrepreneurs who want to schedule appointments for themselves or their friends and family.
Paid Plan
This is the only paid plan that YouCanBook.me offers. It contains all their advanced features, including the features of the free forever plan plus unlimited booking forms, the ability to accept/decline bookings, the ability to use more than one appointment type or team members for the same page, round robin for teams, group bookings, and more.
Along with the online availability of helpful resources, paid plans also get email support from their expert team. They’ll work on your request with priority and get back within a couple of hours.
There is also the option for a 14-day free trial.
Price
- $12 per calendar per month
- $10.80 per calendar per month (paid yearly)
- $9.60 per calendar per month (paid every 2 years)
Features
- Multiple connected calendars
- Unlimited bookings and up to 200 booking pages
- Advanced customization
- Zapier integration
- Branding removal
- API and webhook access
Who it’s for: Small teams or businesses that want to streamline their booking process and offer a professional service to their clients.
Appointment Workflow Automation
One of the main advantages of YouCanBook.me is that it can automate your appointment workflow and save you time and hassle.
You can set up your booking page to auto-assign appointments to available staff members based on their availability, or location.
You can also create different appointments with different durations, prices, and requirements. For example, you can offer free consultations, paid sessions, group classes, or workshops.
You can also enable recurring appointments for clients who need regular services or follow-ups.
Another great feature is the self-service booking option. You can allow your clients to book, reschedule, or cancel their appointments online without having to contact you.
This can reduce no-shows, increase client satisfaction, and free up your time for other tasks. You can also set up cancellation policies and fees to discourage late cancellations or rescheduling.
YouCanBook.me also offers the ability to trigger automatic follow-up emails or messages after appointments.
This can help you improve customer satisfaction and retention, as well as collect feedback and reviews.
You can choose from various templates or create your own custom messages.
Customization Options
YouCanBook.me also allows you a lot of flexibility in terms of how you want your booking page to appear and function.
The style of your booking page may be customized to fit your branding, logo, colors, fonts, and photos. You can also include custom fields, questions, or instructions to collect information from your clients prior to booking.
For example, you can inquire about their preferences, objectives, obstacles, or goals.
For each type of appointment, you may additionally configure the booking criteria, buffer times, and availability parameters.
You can indicate how far ahead or late customers can book, how much time you require between meetings, how many appointments you can accept per day or week, and when you are accessible or unavailable.
The option to sync your availability with your existing calendar tools such as Google Calendar, Outlook, or Office 365 also comes in super handy.
Moreover, you can customize the booking rules and settings for each appointment type. For example, you can set the minimum and maximum notice period, the cancellation policy, the confirmation mode, and the payment options.
You can also add custom questions or forms to collect additional information from your clients.
Calendar Management Features
If you have multiple staff members or resources that need to be scheduled, YouCanBook.me can help you manage them efficiently and transparently.
You can create a shared calendar that displays all the bookings and availability of your team members or resources.
You can also assign up to 4 different roles and permissions to your staff members so that they can access and manage their own bookings or others.
With the option to password protect your booking page, you can make sure that other team members won’t be able to access or make any changes to it while accessing the shared calendar.
YouCanBook.me also supports appointments across different time zones and automatically converts them to the local time of the client and the staff member.
This can avoid confusion and miscommunication when dealing with clients from different locations.
The software automatically updates the bookings in real-time and sends notifications to both parties whenever there are changes or cancellations.
Automated Reminders and Notifications
One of the most important features for any booking and scheduling software is being able to send automated reminders and notifications to your clients before their appointments.
YouCanBook.me does it well, and this can help you reduce no-shows, confirm attendance, and prepare your clients for their sessions.
You can choose the type (email or SMS), frequency (daily, hourly, etc.), and content of the reminders.
You can also customize the reminder messages with variables such as the client’s name, appointment date and time, location, payment details, cancellation policy, etc.
YouCanBook.me also notifies you when you have new bookings or changes in your schedule. You can receive these notifications via email or SMS as well.
You can also use automation templates to create standard messages for different scenarios such as confirmation emails, thank-you emails, rescheduling emails, and more.
Client Management and Communication
One of the main features of YouCanBook.me is its ability to manage client information in a centralized and secure database.
Users can store contact details, appointment history, notes, and other relevant data for each client or contact.
This allows users to easily access and update client information, as well as track their interactions and preferences.
This client information database is protected by AES-256 encryption using the AWS Key Management Service (KMS).
YouCanBook.me also provides various communication tools to facilitate seamless communication between businesses and their clients.
To confirm meetings, follow up on comments, or make targeted offers, users can send and receive in-app messages, email notifications, or SMS reminders.
Users also have the ability to change the message’s content and time, as well as set up automatic procedures and triggers.
Once an appointment has been scheduled, you can opt to cancel, postpone, or rebook the client with the same meeting settings.
These features assist users in efficiently communicating with their clients, reducing no-shows, and increasing customer satisfaction.
User Interface and User Experience
YouCanBook.me offers an easy-to-use and intuitive user experience that makes it simple to use and explore.
The program has a basic and clean structure that provides the most important information and functionality without overcrowding the screen.
From the main dashboard, users may access many services and settings, such as establishing or managing bookings, checking calendars, or changing your preferences.
YouCanBook.me also provides a variety of customization and personalization capabilities, allowing customers to personalize the program to their own requirements and tastes.
Users may design their own booking forms, add their own branding and logo, select from a variety of themes and colors, and embed the forms with their own website or social networking platforms.
You can set up different rules and policies for bookings, such as availability, pricing, cancellation, or rescheduling.
The onboarding process is smooth and easy for new users. The software has a guided tour that walks users through the main features and functions of the software.
Users can access helpful tutorials, videos, FAQs, and tips from the software’s website or within the app directly.
Integrations, Compatibility, & Supported Platforms
YouCanBook.me is compatible with various tools and systems that are commonly used in the space.
The software integrates well with popular project management, communication, or collaboration platforms, such as Google Calendar, Outlook, Zoom, Slack, Stripe, Zapier, and more.
Users can seamlessly sync their calendars, contacts, payments, or workflows across different platforms and applications.
Most importantly, the software also offers APIs and webhooks for custom integrations.
Currently, it’s available only as a web-based application that can be accessed from any browser and any operating system (e.g., Windows, macOS, Linux).
The software does not require any installation or download. The only drawback is that it currently has no mobile application for either Android or iOS.
However, their online booking pages are mobile responsive so your bookers will find it easy to schedule online using their phone or any mobile device.
Regular bookers can add your YouCanBook.me booking link to their phone’s home screen so they get an app-like button that they can simply click on to get to your schedule whenever they need it.
Customer Support
YouCanBook.me provides a library of self-help resources for its users. The software has comprehensive documentation that covers all the features and functions of the software.
Users can also access a knowledge base that contains articles, guides, tutorials, videos, FAQs, and best practices.
Additionally, users can join a community forum to interact with other users, and share tips and feedback.
When it comes to direct support, YouCanBook.Me provides priority email support for users on the paid plan.
Responsive customer support agents from across the globe will help you within a few hours from raising the issue during weekdays.
The free version does not have this feature. Also to be noted that YouCanBook.me does not provide phone or live chat support either which is a drawback.
YouCanBook.Me — Unique Features
YouCanBook.me stands out in the realm of scheduling software with its exceptional capability to effortlessly manage intricate booking situations.
Users can design scenarios that encompass a variety of services, locations, staff members, time zones, currencies, languages, and payment methods.
Furthermore, the platform enables users to establish scenarios that involve approval or confirmation from both parties before confirming the booking.
Another distinctive feature of YouCanBook.me is the option to secure your booking page with a password.
This ensures that only authorized team members can access and modify your booking information, enhancing data privacy and control.
Notably, the YouCanBook.Me team also hosts the “Get More Done” podcast, dedicated to enhancing productivity, making it a valuable resource for users seeking to optimize their time management and efficiency.
What the Experts Say About YouCanBook.me
YouCanBook.me has an impressive average rating of 4.7 out of 5 from G2.com, and 4.6 out of 5 stars from Capterra and Software Advice both!
Our previous scheduler was a terrible experience – we use a lot of options on our booking form and the client experience and our administrative experience was a huge challenge. This has made things so much easier. Our booking sheets that we print and use for service are clean, easy to read, this system sends out reminders to everyone. It’s great.
Kenya J., Owner – Verified Capterra review
YouCanBook.me allows us to manage customer bookings much more efficiently, saving us time and money; – The user interface is intuitive and easy to use and the back office dashboard allows you to seamlessly report on bookings and pick up trends in consumer behaviour; – As an advanced user with multiple bookings pages, bookable staff and customer types, we have often required the assistance of the YouCanBook.me support team. Without fail, they have been exceptionally helpful and been able to promptly solve our issues. They will usually get back to you within 12 hours and be willing to do a Zoom sync within the next 24-36 hours, calendar permitting.
Felix O., Head of Admissions – Verified Capterra review
YouCanBook.me Alternatives
Depending on your needs and budget, you might want to consider some of the alternatives to YouCanBook.me.
Let’s now take a look at some of the most popular competitors in the industry now.
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Free - $20/mo
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Free
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Calendly
Calendly is one of the most popular tools for online scheduling. It also works with your Google calendar, Microsoft Outlook calendar, iCloud, and Zapier, and allows you to create personalized booking pages for different types of meetings.
Calendly has several features, such as round-robin scheduling, group scheduling, buffer times, cancellation policies, and integrations with Zoom, Stripe, Salesforce, and more.
Calendly is best for professionals or teams that need a robust and versatile online scheduling tool.
Calendly has a free plan, but the paid packages start at $10 per month per user for unlimited bookings and calendars.
Get started with Calendly for free!
TidyCal
TidyCal is a new and minimalist tool that lets you create booking pages in minutes. It also integrates with your Google or Microsoft calendar and lets you create beautiful booking pages that match your brand for free.
TidyCal has some unique features, such as the ability to create multiple booking links for different purposes, the option to add custom questions and fields to your booking form, and the possibility to sync your bookings with other apps using Zapier.
TidyCal offers a competitive free plan with more features, and you can also buy the app with a one-time payment of $29 for unlimited bookings and calendars.
Get started with TidyCal for free!
Google Calendar
One of the most popular and widely used tools for online scheduling is Google Calendar. It’s a free service that lets you create and share events, invite guests, set reminders, and sync with other apps.
Google Calendar is a great option if you want a simple and reliable way to manage your personal or professional schedule.
You can easily create events, add details, and invite people from your contacts or email. You can also view your calendar in different layouts, such as day, week, month, or agenda.
Google Calendar integrates seamlessly with other Google products, such as Gmail, Google Meet, Google Drive, and more.
You can also sync your Google Calendar with other apps and platforms, such as Outlook, Apple Calendar, Zoom, Slack, and more.
Other options: Best YouCanBookMe Alternatives
Getting Started with YouCanBook.me
If you’re looking for an online scheduling tool that offers a balance between simplicity and functionality, YouCanBook.Me might be the right choice for you.
It has everything you need to create professional and personalized booking pages that sync with your calendar and automate your workflow.
You can also try YouCanBook.Me for free for 14 days and see if it works for you.
FAQs
What is the main use of YouCanBook.me?
YouCanBook.me is mainly used to manage your booking and scheduling needs. This is especially useful if you’re an entrepreneur or if you’re managing teams.
Which calendars does YouCanBook.me work with?
You can integrate your Google and Microsoft calendars with YouCanBook.me.
Is there a free version of YouCanBook.me?
YouCanBook.me has a free version available for one calendar with unlimited bookings. The paid plan also offers you a 14-day free trial.
Related reading:
The simplest way to book and schedule meetings.
YouCanBookMe
Completely customizable online bookings that work for you, work for your customers.
Product Brand: YouCanBookMe
4.4
Beatrice is a seasoned productivity writer with a knack for uncovering game-changing productivity hacks that simplify life routines. Armed with a triple major in Commerce, Accounting, and Insurance, she also runs her own digital consulting firm. You'll usually find her immersed in crafting captivating literary novels and traveling the world.