Intercom vs. Zendesk: Which customer help desk is better?

Running an e-commerce store and looking for the best live chat for support? Find out why we recommend these two in this Intercom vs. Zendesk ...

Jessica Pereira

7 Best Zendesk Alternatives & Competitors

If Zendesk’s hefty pricing is cramping your small business style, it’s time to explore alternatives. Freshdesk shines as our top pick, packing in some amazing ...

Beatrice Manuel

7 Best Intercom Alternatives & Competitors

Intercom is a customer communication platform that includes a live chat functionality, allowing businesses to engage with and support their customers in real-time. But it ...

Pasha Abdulov

Olark vs. Zendesk: Which customer service software is best?

Looking for the best live chat software to enhance sales and customer support? Find out why we recommend these 2 in this Olark vs. Zendesk ...

Jessica Pereira

10 Best AI Chatbot Software & Apps

In our quest to find the best AI chat software of 2024, we meticulously tested over 20 leading solutions, analyzing their capabilities, user experience, and ...

Lucinda Honeycutt

10 Best Live Chat Software & Apps for Customer Support

There are tons of live chat apps out there, all bragging about fancy features you might not even need. For example, some platforms boast advanced ...

Pasha Abdulov

7 Best Olark Alternatives & Competitors

Olark is a live chat software used by businesses and websites to engage with their visitors or customers in real-time. But some of its drawbacks ...

Pasha Abdulov

7 Best LiveChat Alternatives & Competitors

Although LiveChat provides flexible business solutions, some customers may look for alternatives because of its limited customization options and pricing flexibility. LiveAgent is a strong ...

Beatrice Manuel

7 Best Smartsupp Alternatives & Competitors

Smartsupp, the live chat software, has a versatile and wide range of advanced features, making it a great choice for businesses. However, owing to its ...

Beatrice Manuel

21 Emerging Customer Success Trends to Watch for 2025

Customer success has become just as vital to business strategy as sales and marketing. The approach has become increasingly popular as companies seek new ways ...

Rhiannon Stone

Collect.chat Review: Features, Pricing, & Alternatives

Collect.chat is a low-cost, limited-feature chatbot designed for website use and no other applications. It relies solely on scripted responses and no AI-assist. SMB Guide’s ...

Lucinda Honeycutt

ChatBot Review: Features, Pricing, & Alternatives

ChatBot is a cost-effective AI-powered chatbot that greets visitors to your website and social media channels and engages them in informative chat conversations. It connects ...

Lucinda Honeycutt

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