TimeHero Review: Features, Pricing, & Alternatives

Managing multiple projects, like closing deals or scheduling showings, can be challenging as a real estate agent.

You have to know your due dates and which tasks to prioritize since it is a competitive industry. However, can you achieve it all without losing opportunities and feeling overwhelmed?

Yes, through scheduling and appointment software like TimeHero. Think of it as a smart assistant that automates planning and tracking your tasks.

It helps adjust your schedules depending on due dates or priorities. However, how does it schedule accurately, and will it offer value for money?

Let’s find out in this TimeHero review.

SMB Guide’s Verdict for TimeHero

Our TimeHero review shows that it is a smart appointment and scheduling software that real estate agents will find valuable.

It combines smart scheduling with extensive customization options that can help streamline complex workflows.

After combining all the factors, we give it an 8.8 out of 10 and here is why.

In this review of TimeHero, I’ve followed SMB Guide’s detailed criteria for evaluating the appointment scheduling software.

Factor	Rating (out of 10)
Pricing & Plans	8
Appointment Workflow Automation	9
Customization Options	8
Calendar Management Features	9
Automated Reminders and Notifications	8
Client Management and Communication	8.5
User Interface and User Experience	9
Integrations, Compatibility, and Supported Platforms	9
Customer Support	8
SMB Guide Rating	8.8

TimeHero uses algo to automate the planning of tasks, tracking progress and duration. If the tasks are nearing due dates, it sends reminders to clients, prompting them to reschedule to a suitable date. 

The platform also integrates with over 100+ applications, including CRMs, analytics reporting and more. Real estate agents also get to customize their reminder messages, scheduling pages and more.

It makes TimeHero best for remote teams since it uses smart task planning to improve workflow.

Pricing & Plans

TimeHero provides three pricing packages for you to select from. The subscriptions get billed monthly or annually.

One thing to note is that the annual subscription comes with an 18% discount. Not only that, all the plans have a trial period of 7 days.

Here are the packages:

Basic

A starter plan offering entry features for budget-conscious individuals.

Price

• Monthly: $5 per user
• Annually: $4.60 per user paid monthly

Features

• Includes Asana connector
• Google or Outlook 365
• Assign ad @ mention
• Plan tasks from the inbox

Who its for: It is a plan that fits individuals looking to plan simple everyday tasks and link them to their calendars.

Professional

A mid-level package combining the basic and more advanced features at an affordable price point.

Price

• Monthly: $12 per user
• Annually: $10 per user paid monthly

Features

• Recurring tasks
• Create projects and lists
• Premium integrations
• All features in the basic plan

Who it’s for: It suits individuals and small teams needing a smart project management tool for recurring tasks.

Premium

It is the top plan offering extensive features at a premium price point.

Price

• Monthly: $27 per user
• Annually: $22 per user paid monthly

Features

• Automated timesheets
• Workflow template builder
• Gantt, reports, workload, and forecast
• Everything in the professional plan

Who it’s for: It fits teams looking to automate reporting and project workflow.

Appointment Workflow Automation

Real estate agents will find this feature valuable in enhancing client satisfaction and saving time.

TimeHero automates appointment assignments to the ideal team members with expertise and availability. You can take it a step further by establishing rules for an assignment, such as setting maximum revenue limits, minimizing travel time, and incorporating additional criteria.

TimeHero can also help in creating and managing recurring appointments like rent collection, maintenance, and inspections.

As a real estate agent, you can set the frequency or duration of the recurrence, and the software will reschedule the appointments on your calendar.

Real estate agents can also use the self-service booking features like mobile, online or email for clients. It helps to reduce the backend administrative tasks while boosting booking rates.

After the bookings, TimeHero can send follow-up messages to clients after appointment confirmation. It can include testimonials, satisfaction surveys or encourage repeat bookings.

Customization Options

You’ll be delighted to discover that TimeHero provides a wide range of customization options for scheduling and effectively managing appointments.

You can also create multiple types of appointments, like inspections, showings, consultations and more. 

Next, you can allot each appointment for a different duration where you can specify the number of attendees and timeframe.

Real estate agents can establish specific rules within the booking process, such as choosing confirmation modes, defining cancellation policies, and selecting payment options.

TimeHero also enables the inclusion of buffer times to prevent scheduling overlap. Additionally, you can fine-tune your availability settings, synchronize with your calendars, and avoid double bookings.

TimeHero also allows for the personalization of the scheduling page, where real estate agents can use their brand logo, domain, or font.

Not only that, they can add a questionnaire to the booking form for collecting referrals and feedback.

Calendar Management Features

Real estate agents will find that TimeHero allows them to manage several team members’ schedules in one spot. It enables them to assign tasks to team members with the capacity and view in real-time of their workload.

Not only that, you can control team members’ and clients’ access to the calendar schedule. TimeHero also provides templates for launching projects automatically and still maintains standards and processes.

You’ll find that TimeHero also supports varied time zones and converts appointment times according to the client’s location.

Whenever a client books an appointment, TimeHero sends an email confirmation with the correct date and time of the location.

Now, in case there is a cancellation or rescheduling of appointments, TimeHero sends a notification and automatically updates the calendar.

A real estate agent can set a cancellation policy, and TimeHero enforces and handles all backend processes. Not only that but before client appointments, TimeHero sends automated alerts to lower late cancellations.

TimeHero seamlessly integrates with Google Calendar, ensuring effortless synchronization of events between the two platforms.

The software can also plan tasks around meetings and won’t double-book once connected.

Automated Reminders and Notifications

Sending notifications to customers is easy on TimeHero because it allows real estate agents to use email or SMS.

It comes in handy because it reminds clients of their upcoming appointments and prompts them to confirm or cancel.

TimeHero also has the option of sending notifications to team members, whether in-app or email, informing them of changes in the clientele schedule.

Now, you have the option to tweak the contents of the message to match your brand voice. The platform provides automation templates that are easy to customize for varied scenarios like consultations, open house viewing and more.

Client Management and Communication

TimeHero provides extensive features to improve client communication and management. The software provides a client/contact database for storing and managing client data. 

You can update, delete or add a new contact and track their appointment history and the outcome of each appointment.

Team members can also add notes to every client and keep a record of their feedback, essential info and any follow-up actions.

TimeHero allows team members to send in-app messages in real-time, communicating with clients or between themselves.

Real estate agents can also use SMS or email to send reminders and even customize the message with the customer or user’s name.

User Interface and Use Experience

TimeHero features a simple interface with a user-friendly and easy to navigate dashboard.

The dashboard has a search bar at the top for quickly finding a feature or task. 

The platform also offers the option of reshuffling tasks by dragging and dropping them to the desired section. Not only that, but creating a new task is seamless. You only click the plus button.

TimeHero allows users to use emojis when editing their reminder messages. Real estate agents also get to pick a time zone, currency and language that fits their brand well.

Onboarding on TimeHero is also simple. The platform provides clear instructions on importing data from third-party platforms and more.

Integrations, Compatibility, & Supported Platforms

TimeHero seamlessly integrates with various collaboration and communication platforms, including Zoom, Google Calendar, Trello, and more.

The platform also integrates with 100+ other apps through Zapier, like CRMs, analytics, reporting and more. Real estate agents will also find that TimeHero has an API that they can use to integrate custom workflows.

Accessing TimeHero is also easy since it is a web-based platform and is compatible with Linux, macOS and Windows.

You can also access the software on the go through an Apple device running on iOS 9 and above.

Customer Support

TimeHero offers email, live chat and social media DM as the only contact channels. The live chat is the quickest response, taking 2-5 minutes, and email can take up to 24 hours.

The platform also offers a comprehensive support system, including a knowledge base, frequently asked questions (FAQ), and a blog featuring articles on the intricacies of the software.

TimeHero maintains an online presence through Instagram and [X] (Twitter) pages for enhanced engagement.

TimeHero – Unique Features

TimeHero goes beyond conventional appointment and scheduling features, showcasing two distinct functionalities that set the platform apart.

Smart automated recurring tasks

You can create a recurring task on TimeHero, and the platform will automate scheduling in a given timeframe.

Using algo, the platform finds a suitable time to schedule or reschedule the tasks.

Risk detection

TimeHero excels in identifying tasks approaching their due dates. Moreover, it assists in identifying staff members who may be underutilized or, conversely, overloaded with work.

The software then recommends the best way to mitigate the risk by reassigning or rescheduling.

What the Experts Say About TimeHero

TimeHero has several reviews on how it helps in appointment and scheduling from its customers on the following platforms:

• 4.7/5 stars at Capterra (23 reviews)
• 4.4/5 stars at G2 (20 reviews)
• 4.6/5 stars at GetApp (23 reviews)

The major benefit is planning my time, or not having to anymore. Being able just to jot down tasks and even automate their creation via triggers from other events then just forget about them until they pop up to be done makes things much easier. It also focuses your mind on how long things take and what is a productive use of your time.

Joby I., Director – Capterra Verified review

The auto scheduling is amazing, I can book in specific things where needed but it does most of the work for me. – The calendar integration is good, it takes into account when I have a meeting and therefore lose time available for work.

Amy K., Front End Ninja – Capterra Verified review

TimeHero Alternatives

Real estate agents will find TimeHero valuable with all the features it offers. However, not all will find it comprehensive enough.

So, here are three alternatives that offer what TimeHero lacks.

monday.com

Monday.com is a SaaS work management software teams can use to collaborate better and streamline their work.

Similar to TimeHero, Monday offers automation, where a team member can create a task and set triggers depending on the event. 

However, unlike TimeHero, Monday has better communication and collaboration where a team member can comment, share a file, or mention on boards.

Not only that, Monday offers a free plan as its entry package, unlike TimeHero. It makes Monday suit individuals on a low budget looking to track their simple tasks.

Sign up to monday.com for free!

Trello

Trello is a Saas collaboration software that allows users to organize their tasks on boards. Similar to TimeHero, Trello integrates with communication and collaboration platforms like Google. 

Not only that, Trello also allows users to use emojis in their messages and even tweak backgrounds to their liking.

However, unlike TimeHero, Trello offers a free plan as its entry plan. It makes it fit individuals or teams looking to organize projects.

Asana

Asana is SaaS for work management and team collaboration. Asana, similar to TimeHero, integrates with most collaboration and communication platforms like Salesforce, Google, Slack, and more.

However, the difference comes in the reporting. Unlike TimeHero, Asana provides a feature to help users align and monitor team projects and their progress.

Not only that, Asana provides a free entry package called the Basic plan, unlike TimeHero. Asana is the best for teams looking for a budget project management platform.

Other options: Best TimeHero Alternatives

Getting Started with TimeHero

Looking at TimeHero, you can see it offers standout features for appointment and task scheduling. It combines smart automation with extensive customization options that anyone with a chaotic schedule will find helpful.

The software also consolidates all the data in a central dashboard, which is a plus. A combination of these features makes it stand out, and it is the reason we recommend it.

Sign up with TimeHero and start your 7 day trial.

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