Invoiced Review: Features, Pricing, & Alternatives

Billing and collection can be time-consuming for a busy office. Invoiced automates the billing process to make it easy for customers to pay and effortless for businesses to collect revenue, pay bills, and keep books on track, but small businesses may find it costly.

Here’s everything you need to know.

SMB Guide’s Verdict for Invoiced

SMB Guide’s overall rating for Invoiced is 8.25 out of 10.

Here’s the detailed breakdown of the scoring for each factor:

Factor	Rating (out of 10)
Pricing & Plans	7
Feature Set & Customization Options	9
Automated Invoicing	8.5
Expense Tracking	9
Multi-currency Support	8.5
User Interface and User Experience	8.5
Integrations and Compatibility	8.5
Customer Support	7.5
SMB Guide Rating	8.25

In this review of Invoiced, I’ve followed SMB Guide’s detailed criteria for evaluating invoicing software.

Invoiced is a cloud-based Accounts Receivable and Accounts Payable (AR/AP) platform designed to automate billing and payments for growing businesses.

It provides a gateway for businesses to accept online payments from various sources, including credit cards, ACH, bitcoin, and PayPal. Their primary aim is to help businesses get paid faster and with less manual effort.

Pricing & Plans

After a 30-day free trial period, users can choose from plans starting at $39/user/month. Lower-priced plans have all the features most users need and enough invoices for most small businesses.

Here’s the breakdown of plans and pricing.

Essentials

Basic invoicing functions for solopreneurs, freelancers, and micro-businesses.

Price

• $39/month/1 user/50 invoices
• $468/year

Features

• Invoice view and email open tracking
• Automated dunning with Smart Chasing
• Account statements
• Estimates and customer approvals
• Deposit and prepayment collection
• Bad debt write-off
• A/R aging & core A/R metrics
• 30+ pre-built reports

Who it’s for: The basics a solopreneur or freelancer needs to send invoices and get paid.

Growth

The Growth plan offers an expanded feature set with additional users and more invoices.

Price

• $199/month/5 users/250 invoices
• $2,388/year

Features

Everything in Essentials, plus:

• Send invoices to anyone by email, direct mail, and text message
• CashMatch AI™ payment application recommendations
• User-defined payment application rules
• 15+ payment gateways
• Audit log

Who it’s for: Small businesses starting their A/R automation journey

Premium

If you need a more robust plan with additional features and invoicing capabilities, plus the added benefit of phone support, the Premium plan may fit your needs.

Price

• $499/month/8 users/750 invoices
• $5,988/year

Features

Everything in Growth, plus:

• Cash flow forecasting
• Single sign-on
• Roles and permissions
• Phone support

Who it’s for: Higher volume, with integrations and premium support for mid-sized, high-growth businesses.

Enterprise

Bigger businesses looking for a more complex invoicing solution can contact the company for pricing structure. With the Enterprise plan, users also get premium support, implementation, and training.

Price

• Custom pricing

Features

Everything in Premium, plus:

• Report builder
• Scheduled reports
• Custom payment gateway integration
• Custom invoice and statement templates
• Service level agreement (SLA)
• Implementation services
• Comprehensive onboarding and training

Who it’s for: Custom solutions for high-volume billers and enterprise organizations.

Feature Set & Customization Options

Invoiced is not just an invoicing platform, it also offers AR/AP tools for automating collections and payments. The main features include:

• A/R Automation: Automate invoice delivery, payments, recurring or split payments, reminders, and reporting. Smart Chasing is a follow-up system that sends customized messages and collection reminders.
• Customer Portal: Customers can log in to make payments, manage subscriptions, and update information on their own.
• Payments: The billing process in the customer portal supports numerous payment methods, including ACH, credit card, Paypal, and other virtual accounts.
• CashMatch AI: Smart payment matching system integrates with financial systems to match payments to invoices.
• A/P Automation: Automate the accounts payable process, from workflow approvals to payments.

Automated Invoicing

Invoiced automates the billing process for you. When an invoice is generated, the system automatically sends letters, emails, and notifications about payments.

You can customize emails using base templates. With the enterprise plan, you can also customize your invoices and statements.

Expense Tracking

Invoiced offers real-time reports spanning the invoice-to-cash lifecycle, collection forecasting, and multi-entity reporting.

Use pre-built reports or create custom reports with the advanced reporting add-on feature.

Using the optional advanced reporting features, users can create and save unlimited custom reports and write custom queries to meet specific needs.

Multi-Currency Support

All foreign currencies are supported, and transactions are converted to the currency you set for MRR reporting.

User Interface and User Experience

Customers report that the Invoiced customer dashboard is clean and easy to use, with clear navigation.

Invoices are auto-filled, and you can write custom text and include the customer’s name using a code snippet. Functions can be accessed via desktop or mobile device using the Invoiced app, which is available in the Apple Store and on Google Play.

Integrations and Compatibility

Invoiced integrates with several popular AR and ERP systems, and with Slack, Salesforce, Stitch, and several other collaborations and CRM apps.

Your team can also create custom integrations with any accounting, CRM, ordering, business intelligence, and other programs using their API.

Customer Support

Invoiced customer support options include phone support during business hours (9-5 CST, Monday through Friday) for premium customers only and by email for everyone else.

Customers complain that service is slow for lower-tier plans, and there is no option for live communication.

Invoiced — Unique Features

The Invoiced customer portal provides a self-service option. Customers can log in to make payments, check status, and more. Payments and deposits are processed quickly and efficiently. 

In addition to collecting online payments, Invoiced allows you to set up subscription billing for recurring payments collected via credit cards or direct debit, or you can integrate an existing payment platform such as Paypal.

You also have the option of allowing installment payment plans for large purchases.

Another useful feature is Cash Collection Forecasting. AI-driven analysis collects data from invoices, autopay, payment plans, promises-to-pay, and customer payment history and delivers highly accurate forecasting on when payments will be received.

What the Experts Say About Invoiced

• Capterra rating: 4.7/5 (141 reviews)
• G2 rating: 4.6/5 (375 reviews)
• Google Play: 4.9/5 (130k reviews)

It’s very easy to keep track of overdue payments. It’s very customizable. The site has a clean feel, and it’s pleasant to look at (and when you crunch numbers all day, they may as well be nice to look at). I’ve only ever experienced one glitch that was easy to fix, which is amazing for a software company. Their customer service is also great and very helpful.

Emily S., Customer Success Manager – Verified Capterra review

I do not use the program as much as my colleagues but overall we are all satisfied with this product. Even though we’ve had some issues over the past year while using it, we have managed to solve the problems and continue to enjoy using Invoiced.

Danielle C., Customer Data Manager – Verified Capterra review

Invoiced Alternatives

Invoiced may seem a little pricey, but it offers many features and robust reporting that go beyond a simple invoicing program. If you’re looking for a simpler or less expensive invoice alternative, here are a few to check out.

Wave Accounting

Wave Accounting offers a free starter plan that allows you to generate and send unlimited customized invoices and also schedule recurring invoices. The free plan does have Wave branding; branding is removed with their Pro plan.

Wave lets you automate late payment reminders and automatically import, categorize, and merge bank transactions, and they have accounting and payroll products you can integrate for more features.

FreshBooks

FreshBooks is a web-based accounting software as a service platform that can be accessed via desktop or mobile device. This platform simplifies common accounting tasks like invoice production, payment acceptance, cost tracking, billable time monitoring, and financial reporting.

While Zoho Invoice offers a choice of invoice templates, FreshBooks can be a better fit for your company if you require a solution that gives you greater freedom to personalize for your brand or style.

Try FreshBooks for free today

QuickBooks

QuickBooks Online is a comprehensive company and financial management suite that includes features for accounting, stock, payroll, filing taxes, invoicing, bank account tracking and reconciliation, cost management, budgeting, processing payments, and accounts receivable and payable management.

Compared to Zoho Invoice, Quickbooks includes a more comprehensive accounting solution as part of its package. Quickbooks also allows you to have more freedom in integrating with multiple tools for a more personalized experience.

Start free trial of QuickBooks today

Getting Started with Invoiced

Invoiced is a great AR/AP program that may perfectly meet your needs. If you’d like to check it out without risk, sign up for their free 30-day trial today.

FAQs